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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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K B.
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I think the handling service fee is quite high, and the fee should be posted upfront.

Date of experience: October 11, 2015
Sharon D.
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Went well
October 11, 2015

Went well

Date of experience: October 11, 2015
jackie E.
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Delivered within 3hrs...
October 11, 2015

Delivered within 3hrs... website is very user friendly, color of flowers and bow wasnt a exactly as pictured but still beautiful

Date of experience: October 11, 2015
Leona F.
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Nice & efficient
October 11, 2015

Nice & efficient. Reasonable prices too.

Date of experience: October 11, 2015
Louis R.
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Quick and easy
October 11, 2015

Quick and easy.

Date of experience: October 11, 2015
Kelli S.
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The arrangement did not look like the picture
October 11, 2015

The arrangement did not look like the picture. Had dyed carnations which I think look cheap.

Date of experience: October 11, 2015
Jay A.
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You guys are great
October 11, 2015

You guys are great. I do question the 14.99 Service/Handling fee. What does this go towards? Seems excessive, and could lead me to look elsewhere.

Date of experience: October 11, 2015
Kelly G.
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Easy to order, arrived when guaranteed
October 11, 2015

Easy to order, arrived when guaranteed. Flowers were nice, not as depicted in original picture, by the recipient still expressed that they enjoyed them.

Date of experience: October 11, 2015
Tammy g.
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Very easy and fast but disappointed once received and not worth money and will not order again or recommend

Date of experience: October 11, 2015
Kimberly M.
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We requested same day delivery and were expecting them to get there toward the later time we were quoted. To our pleasant surprise, it was only a few hours until our friend let us know the flowers were received. We were impressed and will continue to shop here for future flower needs.

Date of experience: October 11, 2015
Hamsavalli A.
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Thank you for your service :)
October 11, 2015

Thank you for your service :)

Date of experience: October 11, 2015
Tessa G.
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Sent a bouquet to a friend in the hospital with next day delivery. She loves them!

Date of experience: October 11, 2015
Ron Z.
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Never had a problem
October 11, 2015

Never had a problem

Date of experience: October 11, 2015
Tedi V.
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I had to place the order twice
October 11, 2015

I had to place the order twice. Something didn't work the first time. Customer service was helpful. I don't like all the hidden costs. Person I sent the flowers to was pleased. That is all that matters!

Date of experience: October 11, 2015
Brian S.
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The flowers didn't look like the picture
October 11, 2015

The flowers didn't look like the picture. They didn't have any Lillys like the picture shows.

Date of experience: October 11, 2015
Dave E.
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You failed to deliver on time, promised me a 20% refund and reimbursement of delivery charges and then failed to do that. I will be leaving a negative feedback for this company every chance I get for the rest of my lie. Liars!

Date of experience: October 11, 2015
BARBARA B.
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Good service
October 11, 2015

Good service

Date of experience: October 11, 2015
Pat E.
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Got orchids delivered the same day!
October 11, 2015

Got orchids delivered the same day!

Date of experience: October 11, 2015
TP H.
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Great communication and customer service!
October 11, 2015

Great communication and customer service!

Date of experience: October 11, 2015
Susan V.
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The website was easy to use, and the flowers were very nice, with the balloons it was beautiful!

Date of experience: October 11, 2015