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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Mark M.
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It would better if I could provide more than one phone of the recipient. Say, her home phone and her cell phone. Otherwise everything is fine

Date of experience: October 13, 2015
Michael J.
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The party that received the flowers really liked them

Date of experience: October 13, 2015
Deborah W.
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Easy
October 14, 2015

Easy

Date of experience: October 13, 2015
Macbar H.
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Fast and beautiful arrangement, my wife loves them.

Date of experience: October 13, 2015
Malvin M.
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It took me 4 times using the same card for my transaction to process

Date of experience: October 13, 2015
Sandi P.
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Simple to order
October 14, 2015

Simple to order. Very nice selection and great prices. The teddy bear received, though, looked nothing like the teddy bear in the picture.

Date of experience: October 13, 2015
maggie B.
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I hear the flowers that were received were beautiful and much appreciated. However, we were buying flowers for a gentleman and picked an arrangement that included only sunflowers and green hypericum. The arrangement that was received had pink flowers, exactly what I was avoiding.

Date of experience: October 13, 2015
Hannah O.
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No one answered the three times I called and I was on hold for 20 minutes each time!

Date of experience: October 13, 2015
Darryl F.
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Easy and coupons are clutch
October 14, 2015

Easy and coupons are clutch

Date of experience: October 13, 2015
Darlene C.
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Surprised at the handling cost, also I had ordered the flowers on Oct. 7th for delivery on Oct.12, but they were delivered on Oct8, totally ruining the surprise for my daughter and her birthday, when I contacted customer service, they contacted someone and had another delivery on Oct. 12, which I agreed to, but still am disappointed.

Date of experience: October 13, 2015
scott W.
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Needed a Saturday delivery and ordered Saturday, purchased through you because your site said they could do a Saturday delivery but turns out you couldn't and gave me the weekend fee and a $10 dollar credit that I have to use within 2 weeks so really nothing discounted at all unless I make a purchase in the next 2 weeks which is unlikely.I might as well of used the florist in the town my mother lives in and had them delivered on Monday when your flowers arrived,so not really happy with the purchase since it was important to have them Saturday, maybe if the credit was for a longer term or at least give me a refund on the weekend delivery fee that never happened it would take the sting out of not getting what was paid for

Date of experience: October 13, 2015
Anabel C.
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The problem that I had with my order is that the arrangement did not look anything like the photo of what I ordered! And it was super small! The picture of the one I ordered was full and pretty!

Date of experience: October 13, 2015
Tom G.
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Unfortunately I received the wrong product on the wrong day. The delivery florist screwed up and they acknowledged that. The redelivered the correct product on the correct day.

Date of experience: October 13, 2015
KACIE H.
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I ordered 2 dozen premium LONG stem roses but what I got was about one dozen LONG stem roses and the other dozen were super short. So they are extremely uneven and look funny in a vase

Date of experience: October 13, 2015
Taylor U.
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No
October 13, 2015

No.

Date of experience: October 13, 2015
Stephanie T.
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Waiting to see what they look like
October 13, 2015

Waiting to see what they look like. To make sure I am getting what I paid for premium.

I would like to see a picture of the flowers before being delivered. Most of the time you don't see them. And most of the time the customer thanks you and doesn't say they were crappy or know that you paid for extra and maybe didn't get them.
Thank you, Stephanie

Date of experience: October 13, 2015
Catherine H.
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Never used this vendor before
October 13, 2015

Never used this vendor before. The Anniversary arrangement delivered (same day) was spectacular!

Date of experience: October 13, 2015
Debbie C.
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I GREATLY APPRECIATE the free shipping!
October 13, 2015

I GREATLY APPRECIATE the free shipping! Made me order with you instead of someone else!

Date of experience: October 13, 2015
Suzanne K.
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Much prefer doing business, with you, than with FTD. You are very efficient and personal, when dealing with your customers.

Date of experience: October 13, 2015
C V.
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The flowers were beautiful and matched the picture very closely! I had to contact them because they changed the venue on one of my orders and they quickly corrected the address for me, all over email!

Date of experience: October 13, 2015