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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kim M.
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These flowers were sent to my mother who is in the hospital. She was very pleased with them. My sisters said they smelled wonderful. Although I did choose florists choice and bought the Deluxe package, to me it seemed they just added flowers that were left over from other arrangements. The colors didn't go well, but as long as my mother liked them, I'm fine with it. Next time I'll choose from an arrangement and not leave it up to the florist to pick.

Date of experience: October 17, 2015
Karen I.
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Very easy to place order
October 17, 2015

Very easy to place order.
The person the flowers were sent to said they were beautiful. The florist followed up to be sure they were received as my friend wasn't at home at time of delivery. I was very pleased with the service and will use it again.

Date of experience: October 17, 2015
Donna O.
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Smooth Transaction!
October 17, 2015

Smooth Transaction!

Date of experience: October 17, 2015
Jimy R.
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Simple, efficient, and great deal!
October 17, 2015

Simple, efficient, and great deal!

Date of experience: October 17, 2015
Liz B.
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AWESOME and FAST
October 17, 2015

AWESOME and FAST

Date of experience: October 17, 2015
amy A.
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I am very disappointed
October 17, 2015

I am very disappointed. This is twice now that I have used you and twice the order was late and not what we ordered! Customer service gave back the expedited fee but the $5 refund does not make up for the rest. I will not be using your services again and will spread the word on the service.

Date of experience: October 17, 2015
tracy A.
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Did not look like picture
October 17, 2015

Did not look like picture

Date of experience: October 17, 2015
John S.
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Great service and timely delivery
October 17, 2015

Great service and timely delivery.

Date of experience: October 17, 2015
Timithy c.
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Very fast and easy loved it!
October 17, 2015

Very fast and easy loved it!

Date of experience: October 17, 2015
Dawn L.
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It was ok...
October 17, 2015

It was ok...

Date of experience: October 17, 2015
genise k.
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So far, the site has been great!
October 17, 2015

So far, the site has been great!
I hope the flowers are as nice as the site!

Date of experience: October 17, 2015
thelma C.
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Very sad with the quality of the roses expected better but oh well you live and you learn. Never again.

Date of experience: October 17, 2015
Nicki T.
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Awesome A++++
October 17, 2015

Awesome A++++

Date of experience: October 17, 2015
Leslie N.
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The wait on the customers service line was oh so long. Way too long.

The price was good. I did not see the flowers as they where delivered to cousin so I hope they looked nice.
Wanted them delivered before noon and when I called to see if that happened it was around 1 and they had just been delivered. A little late but they got there.

Date of experience: October 17, 2015
Reza A.
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I will recommend friends & family
October 17, 2015

I will recommend friends & family. Very satisfied with your excellen seevice.
Thank you!

Date of experience: October 17, 2015
Stephanie b.
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Very easy to navigate with great pictures
October 17, 2015

Very easy to navigate with great pictures.

Date of experience: October 17, 2015
Johnathan E.
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Beautiful and timely deliver
October 17, 2015

Beautiful and timely deliver.

Date of experience: October 17, 2015
Jodi P.
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I chose the deluxe and under the description it stated that the plant/flower should have been the size that was shown. Unfortunately when I received the plant it was much smaller, it was the size of the regular. Also the prices are deceiving and I realize this is a marketing tool, but for the price to jump over $20 just for handling and delivering seemed to be startling. I assumed I would pay at least $50, all I'm saying is that it would be nice to know ahead of time how much it is actually going to cost.

Date of experience: October 17, 2015
Grace B.
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I have used your website before and have always been pleased. I will continue to use you in the future. I had a dispute over a discount price but when I questioned it they did contact me with an apology and honored the discount. I am very happy with those results. Very rare any more to get good customer service!

Date of experience: October 17, 2015
Donna H.
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I did not see the flowers they were delivered to a friend.

Date of experience: October 17, 2015