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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Sally p.
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Wanted to request something specific in bouquet, or special delivery info. Not able. Wanted 3 pink roses plus what ever Fourth floor nurses station

Date of experience: October 20, 2015
Brenda K.
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First time using and very satisfied
October 20, 2015

First time using and very satisfied.

Date of experience: October 20, 2015
cheryl c.
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Beautiful flowers!
October 20, 2015

Beautiful flowers! Would use again. Very happy with the service.

Date of experience: October 20, 2015
Yvonne R.
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I believe I purchased a ribbon that said "Always in our Hearts" which cost an addition $5. I did not see the ribbon on the flower. The shopping experience was fine. However, I need to see my product tomorrow to determine if I will ever purchase from this site again. Thanks!

Date of experience: October 20, 2015
Texas
1 review
1 helpful vote
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Stay AWAY! Do Not Use
October 20, 2015

I placed an order for flowers to be delivered to my mother before 12pm (paid the extra cost); 1230pm she still has received the flower. I called FromYourFlowers and I was informed that the florist in my mother area stated that the flowers will be delivered between 2pm-4pm. I was highly disappointed due to the fact I had a reason for early delivery. All the company offered me was to refund the extra cost I spent and nothing more. Many can say it is not the company, but I disagree because the florist they use are unreliable in delivery. I guess it is best to continue with 1800Flowers, even though they are a bit more expensive, at least they never disappointed me. Attempting to save $10-$12 by using another company is not worth it. FromYourFlowers has ruined my moment in surprising my mother. I can only hope the florist will deliver between 2pm-4pm and the hopefully the flowers are in tact. I will never use FromYourFlowers again... Sadly I read the reviews after the fact. STAY AWAY! Do not waste your money, pay the extra cost with 1800Flowers.

Date of experience: October 20, 2015
Shari P.
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The bouquet with vase was very pretty
October 20, 2015

The bouquet with vase was very pretty. I would of liked to have seen more options for vases on other arrangements.

Date of experience: October 20, 2015
Melanie D.
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Price was right and delivery was quick
October 20, 2015

Price was right and delivery was quick.

Date of experience: October 20, 2015
Sharon H.
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I don't have to spend a lot of time ordering because the process is quick and there is a good selection to choose from.

Date of experience: October 20, 2015
Marilyn S.
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My granddaughter loved them
October 20, 2015

My granddaughter loved them

Date of experience: October 20, 2015
Miguel X.
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I am loggin in from EU and send flowers to my mother, it worked very well

Date of experience: October 20, 2015
Houston M.
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Easy to order
October 20, 2015

Easy to order. Good selections. Free shipping and no handling charge made me picked youflowers.

Date of experience: October 19, 2015
Joseph W.
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Thank you, I'm deleting my pro flowers app right now.

Date of experience: October 19, 2015
Karmen B.
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My mother loved the flowers
October 20, 2015

My mother loved the flowers. I ordered them for her birthday. They arrived on time. The downside was the handling charge. Luckily, I found a coupon online for free handling/service charge, however, I feel the $14.99 fee is too high, especially if the floral arrangement chosen cost approximately $30.00. That would make the service charge nearly half of the cost of the arrangement itself.

Date of experience: October 19, 2015
John B.
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I have used FYF in the past and my experiences so far have been phenomenal. Please continue to provide excellent service!

Date of experience: October 19, 2015
Alisha A.
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My friend loved the gift
October 20, 2015

My friend loved the gift

Date of experience: October 19, 2015
Adrienne B.
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Very easy to use website
October 20, 2015

Very easy to use website. Great selection of flowers in the arrangement, my Aunt loved the flowers. Thanks! I would recommend this site for anyone that wants to send beautiful flowers.

Date of experience: October 19, 2015
Charles L.
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The flowers I ordered looked amazing!
October 20, 2015

The flowers I ordered looked amazing! I called customer service to check on the delivery time and the representative was outstanding! I am very satisfied with my purchase!

Date of experience: October 19, 2015
Michelle P.
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I called Saddle Creek florist when I first received the order to express my disappointment. The lady at the florist stated she could not help me because I ordered the flowers through fromyouflowers.com. I have since tried to reach a representative by phone on three occasions. I have waited on hold at least 25 to 30 minutes each time calling. I never could hold long enough to talk to a representative. I have pictures of the flowers that I was supposed to get and the ones that were delivered. The flowers do not even look remotely close to the photo online. The only thing that looked the same is the vase. I am extremely disappointed and am deeply embarrassed because this was a bosses day gift.

Date of experience: October 19, 2015
Cathi X.
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I am back again!
October 20, 2015

I am back again! This "best deal bouquet" looked like someone who was not a florist put it together. The colors were ugly and unappealing. The flower choices were close to weeds. Certainly, I am disappointed this time around. There was no care given to the quality and beauty of the product.

Date of experience: October 19, 2015
Elizabeth K.
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The arrangement was delivered as promised
October 20, 2015

The arrangement was delivered as promised. The recipient advised the flowers were beautiful!

Date of experience: October 19, 2015