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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Very pleased with the entire online order process as well as communicating with CS.
My only regret is that the local florist did not have balloons expressing "Retirement"...would have personalized the bouquet for me
I purchased a flower/balloon package, but the balloon was not delivered. Not a big deal; but it would be nice to not have paid for the package, and only part of it be delivered.
It was great. I was just a little bummed that I could not get delivery on my mom's actual birthday of 10/26/2015.
Follow up; My mom loved the flowers.
ABSOLUTELY OUTSTANDING! BEST ORDER I EVER SENT TO ANYONE!
The website said same day delivery if i completed the order within two hours and some odd minutes. I did and NO FLOWERS WERE DELIVERED! Can you explain why?
Love all of your flower options! However, the recipient of the flowers I sent, took a picture of them, and sent it to me. My only complaint, is that the actual bouquet could have looked a little more like the online picture!
Received flowers at a decent time, didn't opt for the earlier time due to the fact I was working. However when I unbound the flowers careful not to damage them, 5 of the lily's not bloomed yet were dead and 3 were broken or bent over on themselves. Very frustrating for the price to get only half of what you expected. Haven't called customer service yet today, but will definitely make it a point to, to describe my disatisfaction verbally.
Overall, good experience. One big frustration, not easily finding delivery fee (had to go through entire order process just to see this fee).
Very easy to pick what you want from a huge selection
Screen didn't wipe out before we finished...
Unfortunately, the plant I ordered did not show up on the same day as requested because the delivery person could not get hold of the intended recipient (she had her phone off because she was at the funeral and with family afterwards). However, when I called fromyouflowers.com's customer service number the following day, I was met with a very polite representative who apologized, called the florist to find out why the flowers were not delivered, explained the situation to me, and then offered to refund my $2.99 same day delivery charge, which I accepted. I couldn't have asked for anything else, all things considered.
I would definitely buy from them again.
So far so good. Can't wait to see the actual flowers and how the delivery goes.
Quick and Easy!
Ordered flowers before-had a problem with delivery,hope not this time
Easy to use website and price was less expensive than 1800 flowers.
My sister loved the flower arrangement.
Great prices, great value, great quality, reliable service. Even better when there's a promotion! My go-to for flowers from now on.
I have no complaints, everything was done just right. Thank you
Delivery charge was a surprise however the discount helped
The flowers were beautiful, better than I expected them to be. Wonderful job! I will be a returning customer for sure.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members