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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Pammerpam H.
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Will use again if the flowers I just ordered are of the same quality and makeup of the picture I ordered from.

As I said after placing the order, I would use youflowers again if the arrangement delivered was of the same quality and makeup as the picture. Sadly, it was not. Flowers were drab and cheap looking. I was embarrassed to have sent them to my friend AND to have paid $43. Never again.

Date of experience: October 30, 2015
John s.
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The arrangement that was delivered was not what was stated from my order. I ordered the premium selection and I don't believe that I received the upgrade. I am not happy with the florist that was used.

Date of experience: October 30, 2015
Natalya Y.
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Sent flowers to the sick co-worked as a group "get well". It was delivered on time, even with the song... Greatly appreciate. Will definetely order next time. Site advertized same day delivery, however it is done for an extra, thus 4 stars for overall price.

Date of experience: October 30, 2015
Deborah S.
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My Mom loved the quality and generous size of the flower bouquet that was delivered. The cost was affordable for me.

Date of experience: October 30, 2015
James R.
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Delivery time was accurate
October 30, 2015

Delivery time was accurate.
Product wasn't the best.

Date of experience: October 30, 2015
Pamela S.
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It has been easy and quick
October 30, 2015

It has been easy and quick. The only thing that will upset me now is if I do not get the plant I selected.

Date of experience: October 30, 2015
Leah Z.
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This was quick and easy!
October 30, 2015

This was quick and easy! They delivered the flowers literally less than 2 hours later. They were beautiful and from a VERY reputable flower shop! I got a great deal and will definitely order again!

Date of experience: October 30, 2015
Kim B.
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I already paid for same day service of $3 and then there is an additional $15 on top of that for handling? Too many fees... next time I am going to shop around for some place without all the fees...these were a gift for my mother in law and I am happy that she loved them, but all the fees need to go... I could understand one flat fee but fee for this, fee for that, fee for that, it's not called for..

Date of experience: October 30, 2015
Barb N.
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Beautiful arrangement and delivered as planned
October 30, 2015

Beautiful arrangement and delivered as planned

Date of experience: October 30, 2015
Anthony S.
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Very fast and effective
October 30, 2015

Very fast and effective

Date of experience: October 30, 2015
DAna U.
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Thank you
October 30, 2015

Thank you

Date of experience: October 30, 2015
julius p.
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It did not ask me for delivery option
October 30, 2015

It did not ask me for delivery option - whether I wanted am or pm delivery.

Date of experience: October 30, 2015
margo F.
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Easy, excellent selection, delivery choice and fair pricing!

Date of experience: October 30, 2015
Sean C.
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Great selection!
October 30, 2015

Great selection!

Date of experience: October 30, 2015
Lillian O.
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The flowers were on time and looked as advertised in the online picture. My friend in the hospital sent me a picture and said the flowers were lovely. The cost was $58 and the $10 off helped.

Date of experience: October 30, 2015
John L.
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I paid for morning delivery
October 30, 2015

I paid for morning delivery. Flowers never showed up. I had to ruin the surprise for my wife and tell her to wait around for her flowers because she was getting off at noon. Had to have flowers re- routed to my home. I will never use from you flowers again. They have their heads in their backside! Never again!

Date of experience: October 30, 2015
Lita C.
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Flowers are beautiful, and website is very user friendly.

Date of experience: October 30, 2015
Gina S.
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I had selected a lower level floral arrangement but when I got to check out it was the larger, more expensive one. I had entered all my information already, taking my time to do so, and didn't want to start the process all over again. So it feels like the system forced a higher level sale than intended by the customer. At this point I don't want to be bothered with changes, and I'm accepting that I purchased the larger arrangement. I'm not sure I'd use this site again.

Date of experience: October 30, 2015
Sharon O.
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I was super excited to send my friend a beautiful arrangement but what she received looked nothing like the picture online. It was awful. I received a 10% discount and a $10 gift card but I am reluctant to order again because the florist was terrible. It would be my luck to get the same one again if I reorder. I am waiting to hear back if we will get a redelivery based on picture comparison I emailed in.

Date of experience: October 30, 2015
tonya A.
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For the price I expected so much more
October 30, 2015

For the price I expected so much more. It was nothing like the picture

Date of experience: October 30, 2015