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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Eileen P.
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You stated a price, including the discount
May 2, 2020

You stated a price, including the discount. Then slapped me with a $14.95 service charge at check out. That's not the way the good guys do it. That said, the balloons delivered were knock-out fabulous! Bright, shiny Milar with Happy Birthday messages for the thrilled young lady who received them! And the delivery man was delightful! However, they weren't delivered until after 4 PM which seems late. All in all, the product was great, the delivery man terrific, but the surprise service charge was not good. It's simply a matter of letting the customer know that's part of the price beforehand.

Date of experience: May 2, 2020
Jacque D.
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Flowers arrived late in the day and were not 'fresh'. They had gotten too warm. Otherwise, I'll use your service again. It is usually very good and pricing is what I expect it to be.

Date of experience: May 2, 2020
Joseph D.
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So far ok...
May 2, 2020

So far ok... hopefully they will look better than the last ones received

Now these were the best flowers I've ever received! Somebody at this florist stepped up their game!

Date of experience: May 2, 2020
Norma Y.
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I called twice to make sure the order was correct and to make sure the name of recipient was correct,I was advised both times that it was correct, when the flowers arrived the recipient name was incorrect these flowers were for my neighbors to give my condolences and because the recipient name was myself they were confused and brought them to my house I had to explain the error and gave them back to them over all very embarrassing not satisfied with the delivery at all.

Date of experience: May 2, 2020
Avis M.
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My friend who I sent them to cried she was so surprised and happy. They're beautiful and smell so pretty she told me! So thank you so much for making her(which made me) very happy!

Date of experience: May 2, 2020
Melissa E.
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The arrangement had hardly looked like the flowers shown,I ordered balloons with it that were not delivered with it... was for graduation day,which we could not celebrate due to Covid,I was just looking to put a smile on my daughters face,while she was happy to receive them it would have been nice to get what was ordered I also placed another order same day for my other daughter,I am hoping she receives what has been ordered I shall find out on Thursday

Date of experience: May 2, 2020
Kenneth G.
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Actually had the plant sent to a friend and wanted it to be a surprise.

Date of experience: May 2, 2020
christy c.
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It was seamless and reasonably priced
May 2, 2020

It was seamless and reasonably priced.

Date of experience: May 2, 2020
Snjezana B.
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So much beautiful choices and very easy to order everything.
It was sent to my 83-year-old friend's birthday she was extremely emotional and excited about it and said it was very beautiful.
I only wish it arrived little bit earlier then after five

Date of experience: May 2, 2020
Jeannie S.
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The $20 in extra fees effected my experience. The delivery time was later than I expected.

Date of experience: May 2, 2020
Hugh E.
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Flowers were delivered first thing in morning and they were exactly as described.

Date of experience: May 2, 2020
Paula Y.
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Super fast delivery to my cousin in New York and I'm in California. The picture of the plant-flower looked beautiful. Just want I intended for her at her mom's Shiva. Made her day!

Date of experience: May 2, 2020
Olivia M.
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Very satisfied!, My daughter LOVE her birthday sunflower arrangement! Her flowers look so vibrant and beautiful just like the picture! Thank you so much!. Definitely will purchase from you again!

Date of experience: May 2, 2020
Sherri R.
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Easy online ordering
May 2, 2020

Easy online ordering. Just hope its arrives on time. Ty

Date of experience: May 2, 2020
Nan S.
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Too many added charges...
May 2, 2020

Too many added charges...very deceiving on website. However the delivery was timely and the flowers were beautiful

Date of experience: May 2, 2020
Barbara B.
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Easy to order online, delivered on time, beautiful flowers. What more could you ask for! You are now definitely my flower order company!

Date of experience: May 2, 2020
Mike B.
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Received the flowers, and they were better than I expected. Will definitely order from here again.

Date of experience: May 2, 2020
Cynthia R.
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You guys are the only service could/would get this order done.
Thanking you.

Date of experience: May 2, 2020
Mark C.
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Good experience
May 2, 2020

Good experience

Date of experience: May 2, 2020
HECTOR G.
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Did not know about the extra charges
May 2, 2020

Did not know about the extra charges. It was never mentioned that there was a handling charge. Caught off guard on that.

Date of experience: May 2, 2020