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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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It has been quick and painless. My daughter loved them!
Excellent experience. Would do it again...
Initially the flowers were delivered NOT on the day when I requested. However, FromMyFlowers responded right away and delivered gratis a new set of flowers on time and on target.
I like it when the company accepts responsibility and corrects the errors.
Thanks!
Victor
Repeat customer because I can trust the product and delivery. I am not sure why I get this survey to asked if I received the delivery. This order was a gift for someone else. I don't know what it looked like. I don't know what time it delivered. I have no idea if it is what I actually ordered. So why do I get this when I can't answer most of the questions? I know it arrived because of a text from the recipient. The survey needs other questions if we are the one who placed the order vs the one receiving the order.
First time user. Recipient was overjoyed with the product. Delivered on time. Photo looked just as advertised. Will definitely use again!
I was able to cancel my original order when I saw the "birthday cake" arrangement. My soon to be Daughter-in Law loves it, she said it the nicest "cake" she has ever seen.
Thank You,
Judy Kuhlman
It said no extra delivery charge for the flowers I picked out, but was charged 2.00 extra for same day delivery anyway's.
Very quick and lots of selection
My mother in law loved her flowers and especially the tea cup!
Thank you
I really enjoyed my experience. Thank you!
Option for morning delivery is pricey
It would be nice to see an option on delivery times instead of me having to call after I've placed my order.
So far I have been very pleased with ordering my flowers. Hopefully the flowers will be as nice as advertised.
It stinks that I have a $12.19 credit, but it's not worth it because I can just look online elsewhere and find a free delivery promo code and that is worth more $. I'd love to be able to use both, I would use this site more, for sure
Would have been nice to see service/handling fee ahead of time and been able to remove balloon after I saw it. I had to re-enter all my info to go back and remove the balloon to keep at $50 mark agreed upon with person I'm going in on flowers with.
Disappointed to see that a service charge was added that I had not agreed to, and was not shown before I confirmed my order
The arrangement was beautiful. It was mistakenly delivered a week early so they re-delivered the next week on the correct day free of charge. I was very appreciative of the great customer service.
Great service. The gift set looks as illustrated. The delivery time is exactly as requested.
Ordering is such a breeze however problem solving when product is not up to standards is not very helpful
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members