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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Jamie X.
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The flowers are beautiful
May 3, 2020

The flowers are beautiful. They made my daughter smile. The delivery came early in the day which was great!

Date of experience: May 2, 2020
Debbie S.
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I though the arrangement was not a "Deluxe" arrangement. It was a "Best Value" which I thought would be a good price for a great item not a inflated price for less quality.

Date of experience: May 2, 2020
Carrie G.
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Well pleased with the service
May 3, 2020

Well pleased with the service.

Date of experience: May 2, 2020
Maritza K.
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I buy from you all the time Mom enjoys your flowers

Date of experience: May 2, 2020
Van Q.
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For the Premium upgrade I was disappointed, it didn't even look like the picture.

Date of experience: May 2, 2020
Alan A.
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La la la la la
May 3, 2020

La la la la la

Date of experience: May 2, 2020
Debra M.
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The flowers were not fresh and some of the petals were wilted.

Date of experience: May 2, 2020
Wayne W.
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You make it seem like the billing cost includes delivery. I get to payment and the price is $20 more. I was surprised and dismayed.

Date of experience: May 2, 2020
Suzanne G.
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Easy and I can always find what I want
May 3, 2020

Easy and I can always find what I want.

Date of experience: May 2, 2020
Janet R.
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I would have liked to have known the delivery fee up front. $15 to deliver really made it an expensive gift.

Date of experience: May 2, 2020
Herve D.
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It's the first time I order with you
May 3, 2020

It's the first time I order with you. Seem a good experience. Thank you.

Date of experience: May 2, 2020
Veronica W.
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So the bouquet I ordered was not at all what was received. The picture online was full of bright yellow star lilies and bright pink roses with different colored filler flowers. The one my a Mom received was NOTHING like the picture or even close. I was pretty disappointed, Only because it took some time for me to find just the right one to brighten my Moms day and I paid a pretty price as well. All I all, flowers are pretty but not what I ordered. I will not order again from your site and will not be recommending your service either. Sorry.

Date of experience: May 2, 2020
Robbyn B.
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Did not receive what I requested...
May 3, 2020

Did not receive what I requested...I requested Graduation balloons & you sent You are special your loved...why did you send something I did not ask for?
I am not satisfied I want Graduation balloons delivered or a refund of the fees you charged me for balloons you chose

Date of experience: May 2, 2020
Mary A.
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Could not find a way to go back and change the order once I entered all the information for payment.
However I have ordered before and the flowers or items where wonderful.

Date of experience: May 2, 2020
Jalyn Z.
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The flowers were pretty much but the arrangement was smaller than anticipated and paid the premium price for more flowers. It was okay.

Date of experience: May 2, 2020
INA R.
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No comment
May 3, 2020

No comment

Date of experience: May 2, 2020
Vicki A.
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Used to free shipping from other places, your shipping is pretty high

Date of experience: May 2, 2020
Diane P.
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You delivered the flowers as you said
May 3, 2020

You delivered the flowers as you said. The only thing is that they were sent to my daughter but you asked me if I received them before she would of been able to receive them do to California being to hours behind us.

Date of experience: May 2, 2020
Joaquin H.
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It was an easy enjoyable experience
May 3, 2020

It was an easy enjoyable experience

Date of experience: May 2, 2020
Carlos G.
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Your website provided a discount but then immediately took it back with your handling fees. That does not seem like much of a discount does it?!

Part 2: Received the flowers from your delivery guy. This is not 'premium' it came with 3 sunflower stems. How many came in the regular? One?! One of the sunflower stems came with pedals missing. This is disgraceful. Never recommending this company to anyone.

Date of experience: May 2, 2020