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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Judy b.
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There was an issue with delivery on Sunday but it was handled very well by customer service.

Date of experience: November 9, 2015
Erin L.
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Service/handling fee seems a bit excessive
November 9, 2015

Service/handling fee seems a bit excessive.

Date of experience: November 9, 2015
Illinois
1 review
1 helpful vote
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They mislead their prices! The customer service representative was polite and finished up the complaint call by checking on the status of my delivery but the bottom line is, their site should not offer you a supposed sale price AND a discount code. Instead of accepting the discount code, they should let you know that the price already includes the discount code. I was expecting a discount that did not really exist! Silly me... NOT!

Date of experience: November 9, 2015
Carol K.
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I thought there were to many daisy's in the arrangement. The one I ordered had yellow alstroemeria in it. Disappointed in the arrangement due to the daisy's.

Date of experience: November 9, 2015
jen R.
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I will never order from this site again or recommend it. The order was received on time, however it was not what I ordered and I was quite frankly embarrassed from it. The vase was wrong. The amount of flowers was wrong and the size due to the incorrect vase being uses was wrong. It looked cheap and didn't provide the feeling that it was intended to because it was so small and just not special looking. It contained 3 sunflowers in a 3x2 glass vase, and you can see from my ordee that is not what was supposed to be delivered.

Date of experience: November 9, 2015
Bryant L.
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Easy site to use
November 9, 2015

Easy site to use. Fabulous selection... Great prices

Date of experience: November 9, 2015
Victoria Q.
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No comment
November 9, 2015

No comment

Date of experience: November 9, 2015
Bobby H.
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My wife loved the flowers that I ordered for her, and the delivery service was perfect. Arrived on time for me to leave them as a surprise.

Date of experience: November 9, 2015
Adrian A.
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The flowers were delivered pretty late in the day, but overall it was good.

Date of experience: November 9, 2015
Tammy H.
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The arrangement was absolutely beautiful and was delivered the same day. Thanks for a job well done. I will definitely use again and recommend to friends.

Date of experience: November 9, 2015
Ken H.
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I paid for expedited delivery
November 9, 2015

I paid for expedited delivery - flowers to be delivered the next morning. The flowers were delivered by late afternoon. Don't recommend paying for expedited delivery

Date of experience: November 9, 2015
Elizabeth B.
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Quick and thorough!
November 9, 2015

Quick and thorough!

Date of experience: November 9, 2015
Kathryn O.
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Was surprised at how easy the entire process was
November 9, 2015

Was surprised at how easy the entire process was. Hope the flowers are anywhere near as nice as they appear. Would have liked to add a ribbon with message but saw no option to do so.

11-9 One of the two arrangements was very nice, well worth the price. The second arrangement was very small & although in a beautiful vase it was worth no where near the price I paid. I am grateful that my request for a change in delivery address was responded to so simply. Overall I was pleased with your service except for the one arrangement.

Date of experience: November 9, 2015
MARY A.
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N/a
November 9, 2015

N/a

Date of experience: November 9, 2015
Raul U.
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Excelent!
November 9, 2015

Excelent!

Date of experience: November 9, 2015
Judy S.
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We heard from the receiver of the flowers and she said they were beautiful!
We have not ordered from you before and I look forward to finding out how and when the flowers arrived as well as their condition upon arrival.

Date of experience: November 9, 2015
Ardeen M.
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Thus far, my experience has been very pleasant and easy to shop.

My final experience has been awesome. While I was unable to be present at my aunt's home going, I was told that the plant sent was extremely beautiful!

I'm very happy that I discovered "fromyouflowers.com."

Date of experience: November 9, 2015
kyle d.
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Better than proflowers.com
November 9, 2015

Better than proflowers.com

Date of experience: November 9, 2015
janette d.
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I wanted a 19.99 order and ended up with a 58.00 order...so I backed out and you gave me 14.99 off. So I went for that bouquet.

Date of experience: November 9, 2015
New York
1 review
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I mad the mistake of using these guys a few times. The last time I paid for same day delivery, the company sent me an email saying my flowers were delivered. I get home and asked my wife; did you like the flowers? She said what flowers? They never delivered it! Another time before that I ordered the deluxe version and the arrangement came with two roses. NEVER AGAIN!

Date of experience: November 9, 2015