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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Jeff S.
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Wife questioned how much was paid, thought the arrangement was small. Was hoping for my sake I got my $ worth.

Date of experience: November 13, 2015
Katie S.
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This is the second time I have paid extra to receive the flowers prior to 12pm and it is the second time they have been delivered late. This is frustrating.

Date of experience: November 13, 2015
Tula M.
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Why a handling fee?
November 13, 2015

Why a handling fee? Seems unfair.

Date of experience: November 13, 2015
Serena B.
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It's been great
November 13, 2015

It's been great. There are definitely a lot of beautiful bouquets to choose from! And the flowers arrived the very next day in the morning! My Grandma was very surprised.

Date of experience: November 13, 2015
KathleenMarqrues C.
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Service and handling fees should be upfront
November 13, 2015

Service and handling fees should be upfront

Date of experience: November 13, 2015
EJ M.
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The recipients said the flowers were absolutely beautiful! Thank you for the timely delivery as you came through for same day delivery without an astronomical fee, very satisfied!

Date of experience: November 13, 2015
Mitch W.
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This was a thank-you gift and the recipient was thrilled - which is exactly the kind of reaction I would want.

Date of experience: November 13, 2015
Robert B.
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Very satisfied with ease of using site and with the options available. Great prices as well!

Date of experience: November 13, 2015
Raquel W.
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I don't know which of my purchases this survey is referring to. I made 3 separate ones in two days.

Date of experience: November 13, 2015
Sherry J.
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Saw a pic of the flowers I sent, they were very pretty and my friend loved them

Date of experience: November 13, 2015
David I.
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- on line selection and purchase: great, except the "handling charge" at the end was a bit of a "surprise"...:>(
- DELIVERY: I also requested a Wednesday delivery and it was not delivered until Thursday.

Date of experience: November 13, 2015
Barbara G.
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Easy way to order flowers!
November 13, 2015

Easy way to order flowers!

Date of experience: November 13, 2015
Texas
1 review
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I ordered flowers for my wife, 3 days after our anniversary, she still does not have them. Customer service is awful! Please save your money, go somewhere else.

Date of experience: November 13, 2015
Rick E.
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Shipping was fast and in a timely manner, but the only concern I've had was that the actual flowers received was not up to spec with the flowers described in the buyer description. It wasn't as nice as I was expecting. I give the flowers a 5/10.

Date of experience: November 13, 2015
sball X.
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Very satisfied from placing order to flowers delivered.

Date of experience: November 13, 2015
AUDREY F.
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Great service!
November 13, 2015

Great service! Flowers are beautiful and service excellent. I would recommend flowers.com to anyone, and I will be using them in the future.

Date of experience: November 13, 2015
Janice E.
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Flowers were a little sparse in the arrangement
November 13, 2015

Flowers were a little sparse in the arrangement.

Date of experience: November 13, 2015
Cindy P.
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Great to recieve a company discount!
November 13, 2015

Great to recieve a company discount!

Date of experience: November 13, 2015
clifton c.
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...
November 13, 2015

Date of experience: November 13, 2015
Melissa M.
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I was incredibly happy with the flowers u bought!
November 13, 2015

I was incredibly happy with the flowers u bought!

Date of experience: November 13, 2015