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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Mary A.
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I received a credit of 12 dollars after my first order and it expired. This time I got free shipping after I placed my order. Incentives should be given BEFORE. Or perhaps not expire so quickly.

Date of experience: November 14, 2015
Katherine S.
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Great service, recipient loved the flowers!
November 14, 2015

Great service, recipient loved the flowers!

Date of experience: November 14, 2015
Jane X.
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Flowers were delivered on the day promised
November 14, 2015

Flowers were delivered on the day promised. Perfect!

Date of experience: November 14, 2015
John D.
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The person that received the flowers was very happy but when she sent me a picture, resembled my choice but wasn't exact. Overall very happy tho.

Date of experience: November 14, 2015
crystal V.
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Pricey but good
November 14, 2015

Pricey but good

Date of experience: November 14, 2015
Merry K.
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Flowers are always beautiful!
November 14, 2015

Flowers are always beautiful!

Date of experience: November 14, 2015
Katy M.
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They were delivered for a funeral service and we heard from our friends that they were very beautiful.

Date of experience: November 14, 2015
Dylan C.
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Paid for same day delivery but they were not delivered until the next day, since she wasn't working on Saturday she won't get them until Monday. Joke.

Date of experience: November 14, 2015
Diana G.
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The recipient said they were lovely
November 14, 2015

The recipient said they were lovely.

Date of experience: November 14, 2015
jay p.
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I like the speed and security of online booking
November 14, 2015

I like the speed and security of online booking. I hope it gets delivered today!

Date of experience: November 14, 2015
Cyndi M.
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Quick Simple Efficient Beautiful Selection
November 14, 2015

Quick Simple Efficient Beautiful Selection. They are beautiful.

Date of experience: November 14, 2015
mesgana g.
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Awesome experience!
November 14, 2015

Awesome experience! Fast and wonderful

Date of experience: November 14, 2015
Dylan J.
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I like the convenience of the shopping and options to have it delivered quickly, but there are a lot of charges, $14.99 for handling, 2.99 for same day, and then another $4.99 for expedited. I wish it wasn't so expensive.

Date of experience: November 14, 2015
Tony W.
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I would rather have known about the fees up front before picking an arrangement. Even though the arrangement that was received was ok...it did not look at all like the one I ordered. So buyer BEWARE

Date of experience: November 14, 2015
Tracy M.
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The shipping and handling is way toooo expensive
November 14, 2015

The shipping and handling is way toooo expensive. It doesnt even seem like you save anything with the coupons if the site is gonna tack on $13 for shipping and handling. ALso $2 for same day delivery is unacceptable

Date of experience: November 14, 2015
Theresa K.
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The flowers were delivered on time
November 14, 2015

The flowers were delivered on time. Flowers were beautiful.only problem I have is they forgot to deliver card with order.

Date of experience: November 14, 2015
Ryse P.
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It was suppose to be anonymous surprise but my number was given to the receiving end.

Date of experience: November 14, 2015
Adam F.
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This is my third time using this, and I have had good past experiences. Thank you.

Date of experience: November 14, 2015
Agustine G.
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Like prices
November 14, 2015

Like prices

Date of experience: November 14, 2015
Eugenio S.
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Initial website activity and purchase was effortless. However when the order was not delivered by the guaranteed 12:00 pm time (initiated by a $4.99 charge), I contacted customer service. The courteous service rep contacted the florist assigned to the order and received information about the delivery, which was on route. The guarantee fee was deducted from my order and the order was delivered shortly thereafter. Prompt and courteous customer service will go a long way in future purchases with your company.

Date of experience: November 14, 2015