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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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maureen p.
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It has taken a while to get this order in, if works i will use you again, will you again, just hope it will be easier next time to order on line.

Date of experience: November 16, 2015
Stephanie D.
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I personally enjoy Fromyouflowers.com because the site provides a visual of the product for purchase and you get exactly what you order.

Date of experience: November 16, 2015
YOLANDA R.
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MY LAST RECENT ORDER WAS VERY BEAUTIFUL AND ON TIME, I AM CONFIDENT THIS NEW ORDER WILL MEET MY EXPECTATIONS,OR AT LEAST BE THE SAME.
THANK YOU.

11/16/2015, NEXT ORDER WAS AS EXPECTED, VERY HAPPY WITH THE SERVICE.

Date of experience: November 16, 2015
Kyla W.
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So easy and the flower choices were beautiful
November 16, 2015

So easy and the flower choices were beautiful. I hope the actual flowers are as nice as the pictures. The flowers received were even better than the pictures. I have found my new florist.

Date of experience: November 16, 2015
Christa L.
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My mom received her flowers by the time requested and loved them.

Date of experience: November 16, 2015
Stephanie P.
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The site is easy to look through
November 16, 2015

The site is easy to look through. I ordered the balloons and only wished that it had a picture of what I ordered, the reviews were good so I am taking a chance. Plus I paid extra to have the order delivered within 4 hours. So we will see, I am hoping everything goes as planned and is pretty.

Date of experience: November 16, 2015
Bill Y.
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I would have loved to use my account, but I've lost my password.

Date of experience: November 16, 2015
Carolyn M.
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Ordering online was quick and easy
November 16, 2015

Ordering online was quick and easy. I was impressed with the speed of Same Day delivery; the grieving family received the arrangement within a few hours of order confirmation. However, I was disappointed with what the local florist considered a Sympathy arrangement (they sent a Thanksgiving centerpiece with candles and plastic pumpkins) and I will not choose that option again.

Date of experience: November 16, 2015
Kelley M.
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My order was delivered on time and they were very happy with what was received. It wasn't exactly like what I saw online, but pretty close so no complaints. I've used your sight multiple times and have never had a problem. I will use fromyouflowers.com again.

Date of experience: November 16, 2015
Karen G.
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I think that a $14.99 service fee is crazy!
November 16, 2015

I think that a $14.99 service fee is crazy!

Date of experience: November 16, 2015
Texas
1 review
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I ordered flowers on Saturday to be delivered on Sunday. No confirmation sent. On Monday I learned that the order had been doubled with none delivered. They did however give a refund... for both.

Date of experience: November 16, 2015
Sandie I.
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The name of the item I ordered was Clear Blue Skies
November 16, 2015

The name of the item I ordered was Clear Blue Skies. It was supposed to be blue & white flowers in a blue vase, What was delivered was purple & white flowers in a clear vase. My Unlce was in the Air Force and a police officer, hence ordering the BLUE items to honor his service. Also, the amount of flowers in the vase was about half of what is shown in the picture online. I am very disappointed as this was not what I wanted.

Date of experience: November 16, 2015
Sherri N.
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Order came a day earlier than requested.hope I was not charged an extra fee.balloons were semi deflated.no happy birthday balloon included. $4.99 price tag still affixed to the box of chocolates...Driver arrived in personal unmarked vehicle...chocolates were haphazardly wrapped with packaging tape...bad presentation.very unprofessional...paid more than entire package and service was worth.

Date of experience: November 16, 2015
Kelly K.
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First time user
November 16, 2015

First time user. The service delivery was timely and professional, and the product arrived in great condition. I was a little nervous at first because this was an order for a relative that tragically lost a child in a horrible car wreck. I saw the flowers on display the next day and they were beautiful, so I am very happy that this flower delivery company did a great job on delivering a great product. Thank you from Ohio.

Date of experience: November 16, 2015
Fredal R.
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My friend sent me the picture of the bouquet that she received and it didn't look like the bouquet that was on the web site.

Date of experience: November 16, 2015
Anne M.
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The Flowers were perfect, easy easy easy to order and delivery exactly as needed.

Date of experience: November 16, 2015
joanne O.
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As long as its delivered in the next 4 hrs as requested, I'll be thrilled!
Postnote: It did and I am.

Date of experience: November 16, 2015
Ellen J.
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The flowers to my sister always arrive LATE even though I pay extra to have them delivered quickly. The flowers are always beautiful, but my sister always gets the flowers between 2:00-2:30. I will stop paying extra money to get the flowers within sent quickly.

Date of experience: November 16, 2015
trisha Y.
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Flowers were ordered and delivered a few hours later. I heard they are beautiful.

Date of experience: November 16, 2015
LORI C.
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The flowers was beautiful
November 16, 2015

The flowers was beautiful. I definitely will be ordering again and telling family and friends to order from fromyouflower. Thanks again for the beautiful flowers they look actually like the picture.

Date of experience: November 16, 2015