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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Cynthia O.
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Flowers were suppost to be delivered before noon
November 17, 2015

Flowers were suppost to be delivered before noon. My daughter didn't receive flowers till almost 3:00 pm

Date of experience: November 17, 2015
Sheila M.
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Big selection
November 17, 2015

Big selection.

Date of experience: November 17, 2015
Tina P.
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It was a quick and easy process
November 17, 2015

It was a quick and easy process. Straight forward and no hoops to jump thru! Overall, everything you would like in a flower delivery service; easy, quick and straightforward! Thank you! :)

Date of experience: November 17, 2015
Nina C.
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Bouquet delivered on time and enjoyed by the recipient. Thanks for a good experience!

Date of experience: November 17, 2015
Lori M.
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I didn't see the actual product, but I know it arrived, because the recipient thanked me.

Date of experience: November 17, 2015
Doreen W.
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Had a little problem with the screen disappearing and having to retype the information (probably my computer!

My 94 year old sister in law living in England was delighted to receive the bouquet, we also saw them on Skype call ad they were indeed beautiful, thank you

Date of experience: November 17, 2015
Kimberly M.
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Easy web site to use
November 17, 2015

Easy web site to use

Date of experience: November 17, 2015
Tina S.
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I use From You Flowers for all of my floral and plant gifts. I have always been pleased with the results!

Date of experience: November 17, 2015
Randy C.
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The uncle, brother ribbon was missing kinda upsetting at a sad occasion

Date of experience: November 17, 2015
Anna B.
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Can't make changes easily
November 17, 2015

Can't make changes easily. Have to retype the information every time. Can't easily compare products

Date of experience: November 17, 2015
Jeff W.
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Good
November 17, 2015

Good

Date of experience: November 17, 2015
Gary Z.
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There were no hidden fees as I seen with other online flower orders.

Date of experience: November 17, 2015
nate p.
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Delivered on time and was exactly as viewed on web site. Very satisfied

Date of experience: November 17, 2015
Rachel J.
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I was worried that the flowers would not be delivered on time so I paid an extra $4.99 so the would be on time. The funeral/showing began at 11:30...I was not present for this out of town
Funeral but I was told they did arrive by 11:40

Date of experience: November 16, 2015
Jo L.
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I REALLY appreciate the change if delivery to the hospital!

Date of experience: November 16, 2015
Nae G.
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The arrangement that was received was not what I ordered from the website.

Date of experience: November 16, 2015
Jennifer C.
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Great product and customer service from fromyouflowers. However, the local florist screwed up. I paid extra for a weekend/same day delivery, and it was not delivered. I contacted customer service and they kept me updated, and got me a refund for the extra charges. Flowers were beautiful, and all turned out well, when delivered the next day.

Date of experience: November 16, 2015
Emily J.
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I was guaranteed day-of-delivery and I paid $4.99 to ensure the flowers were received within 4 hours. However, the flowers were not delivered until the next day. Upon contacting customer service via email, I was given my day-of-delivery reimbursement ($2.99). When I inquired for my 4-hour guarantee, that fee was also refunded. The flowers were delivered 24 hours after it was to be originally delivered. They are beautiful and I'm glad with the refund I received.

Date of experience: November 16, 2015
Linda I.
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Super easy order and delivery was on time
November 17, 2015

Super easy order and delivery was on time.

Date of experience: November 16, 2015
Andrew J.
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Flowers were sub par
November 17, 2015

Flowers were sub par

Date of experience: November 16, 2015