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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Fran R.
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Web site was easy to follow
November 26, 2015

Web site was easy to follow. The flowers were fresh and beautiful.

Date of experience: November 25, 2015
christina s.
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Awesome
November 26, 2015

Awesome. Very pleased

Date of experience: November 25, 2015
Geraldine M.
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Arrangement much smaller than picture online
November 26, 2015

Arrangement much smaller than picture online. Disappointed in size.

Date of experience: November 25, 2015
Marina R.
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I have spent two hours with FTL without being able to complete the order. Never again with that big chain. In 5 minutes I ordered what I needed with you! I hope the delivery goes as smoothly

Date of experience: November 25, 2015
Jessica R.
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This order was extremely important to our family since we have a love one fighting for their life and we are not able to be there. The order was delivered to the wrong address which was on the other side of town. The lady who received the order called our family since she got the card that was intended for them. To make matters worse, this lady was not nice.
I understand that the florist is usually a third party, but if this is the kind of florist you allow to represent your company, it will only hurt your business.

Date of experience: November 25, 2015
Yvonne S.
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I am very pleased and recommend this to everyone
November 26, 2015

I am very pleased and recommend this to everyone.

Date of experience: November 25, 2015
Thanksgiving g.
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Fruit was not exactly as expected
November 26, 2015

Fruit was not exactly as expected. There was a pkg of rasberries in container that looked like it was just put in from grocery store- had driscoll pkg. Not like picture I saw with more fresh fruit-- still nice though according to recipient. Display not as pretty.

Date of experience: November 25, 2015
Leonard F.
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It was a gift to out of town relative who seemed delighted. I gave discretion on flower arrangement ti the local florist.

Date of experience: November 25, 2015
Delvius W.
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IT WAS A GREAT EXPERIENCE I loved my flowers..
November 26, 2015

IT WAS A GREAT EXPERIENCE I loved my flowers..

Date of experience: November 25, 2015
Joy R.
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I ordered the flowers to be delivered Tues but didn't get delivered intill Wed. I even paid extra to have them delivered same day. But overall experience in the past and now is good.

Date of experience: November 25, 2015
Hyacinth N.
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Easy to navigate website,great prices,great quality products.Thanks!

Date of experience: November 25, 2015
Beverly P.
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Quick service & proceed well
November 26, 2015

Quick service & proceed well

Date of experience: November 25, 2015
joanne c.
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The flowers arrived on time and the arrangement was just as described on the website. The long flower fronds at the lower end looked a little droopy but then the piece was squashed in with many other arrangements around the casket so perhaps that was the problem. Thank you for making it easy for us to purchase funeral flowers.

Date of experience: November 25, 2015
F R.
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Ample choices, easy ordering process and fees seem a bit less than other sites

Date of experience: November 25, 2015
Logan W.
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Great overall experience and she loved them
November 26, 2015

Great overall experience and she loved them

Date of experience: November 25, 2015
jorie v.
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I've always been happy with the service and the the beauty of the products spoke for themselves...

Date of experience: November 25, 2015
Cheryl K.
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Would be nice if there were a comment field for notes to the florist. Recipient is allergic to lilies, so I hope they aren't used to substitute other flowers. Follow-up: no lilies were used. Thank you!

Date of experience: November 25, 2015
Pennie P.
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It's always great!
November 26, 2015

It's always great! Fantastic, Fast and the Flowers are beautiful!

Date of experience: November 25, 2015
Juli C.
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All good except I didn't appreciate being hit with the high "service/handling" fee at the very last minute. This is excessive and seemed sneaky.

Date of experience: November 25, 2015
Rose K.
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Some directions regarding discounts were a little misleading. Delivery charges should be listed in a subtotal line. I found product satisfactory but was surprised at small, medium or large choices

Date of experience: November 25, 2015