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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Mildred S.
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As always the flowers were delivered as promised and on time.

Date of experience: May 5, 2020
Teresa Y.
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Very easy and pretty flowers
May 6, 2020

Very easy and pretty flowers

Date of experience: May 5, 2020
Lexy E.
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The arrival time was great and flowers were beautiful, however 4 of the flowers arrived broken and fell apart as soon as it was unwrapped. Overall wasn't satisfied and will use a different company.

Date of experience: May 5, 2020
Brian H.
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The last time I was very disappointed with what I received. You discounted me because the roses and the vase I ordered were awful. Let's see if this second chance is better!

Date of experience: May 5, 2020
Art V.
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Was smaller than I thought it was for the price

Date of experience: May 5, 2020
marcie s.
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Teacher appreciation day
May 6, 2020

Teacher appreciation day. The teacher was surprised & delighted

Date of experience: May 5, 2020
Barbara W.
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They were left at the door!
May 6, 2020

They were left at the door! My sister was in the backyard and didn't hear the door. She was not called. The flowers were in the truck at 9:30 am and delivered at 5 sick and wilted! NOTHING like the photo on your site! I'm very disappointed as I haven't sent my sister flowers in years; this was supposed to be special! Won't order again!

Date of experience: May 5, 2020
Danielle G.
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I haven't seen the flowers yet but my mom said they were packed very well and everything was in tact.

Date of experience: May 5, 2020
Emilio M.
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Product was totally not as pictured
May 6, 2020

Product was totally not as pictured. Described as long stem roses and felt they were not long stem at all. Definitely shorter than pictured. Also the vase was a clear glass vase with an insert...how disappointing for the price.

Date of experience: May 5, 2020
Joanne Y.
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Didn't see Service fee until the end
May 6, 2020

Didn't see Service fee until the end.

Date of experience: May 5, 2020
Lynne O.
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The handling fee was a surprise at the end
May 6, 2020

The handling fee was a surprise at the end. Should be up front on first page but the flowers were beautiful and left a huge smile on my mother's face ty

Date of experience: May 5, 2020
Daniel O.
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I wish the site were more up front with the S&H fee. $15 makes a big difference!

Date of experience: May 5, 2020
Francisca H.
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I hope my order gets there by the date I specify

Date of experience: May 5, 2020
Joann A.
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User friendly system, easy to order
May 6, 2020

User friendly system, easy to order. I will definitely order again from you flowers.com

Date of experience: May 5, 2020
Travis H.
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Can't apply discounts properly, issues with not accepting credit card, customer service was horrible with last call I was on trying to order and figure out problems, way to long of a process and him not understanding or able to understand him, give me credit just to charge me back same credit. 3rd time in a week I've ordered, 1st, great, 2nd, absolutely horrible and got completely ripped off of $75 even when given some credit back. Now 3rd time puts me to an end. I just pray that the flowers come as suggested and not ruined like my last order.
Flowers in pictures, even the main flowers, were not in the delivered product

Date of experience: May 5, 2020
lance D.
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Only you guys billed me 2x for $76.62
May 6, 2020

Only you guys billed me 2x for $76.62
i think i should get 1x refunded dont you agree?

Date of experience: May 5, 2020
Kassie A.
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I've order from here several times before and always got beautiful flowers. But the last time I got them they were not the same quality as before and they shipped them out 2 days before I got them and they were starting to die. Very disappointed.

Date of experience: May 5, 2020
Katana W.
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I couldn't use my discounts that I had because the discount box was darkened out and every time I tried to click on my cart, it kept saying I had nothing in there, it was frustrating and annoying to say the least!

Date of experience: May 5, 2020
Dawn R.
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The chocolates were melted, cheesecakes warm. Absolutely no dry ice packed in order. So upset

Date of experience: May 5, 2020
robert a.
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I was completely with the order and the delivery time it was delivered a day before it should by it worked out just fine

Date of experience: May 5, 2020