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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Angel G.
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I got another coupon for 10.00 off
December 11, 2015

I got another coupon for 10.00 off

Date of experience: December 10, 2015
COURTNEY H.
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Very easy web page to use!
December 11, 2015

Very easy web page to use! Perfect when needing flowers the next day!

Date of experience: December 10, 2015
Carolyn K.
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X
December 11, 2015

X

Date of experience: December 10, 2015
Sarah O.
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FromYouFlowers.com did an EXCELLENT job with communication, the product itself and overall service. The bouquet was absolutely gorgeous. I had called customer service to confirm that it had been delivered and they were super friendly and confirmed within 5 minutes! The price was on the higher end, but it is true that you get what you pay for and I am VERY satisfied overall.:-)

Date of experience: December 10, 2015
Jana S.
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I just hope everything is delivered correctly
December 11, 2015

I just hope everything is delivered correctly.
My friend is in the hospital.
Bad, Bad, very bad.

Very disappointing. I ordered the Get Well Bee bouquet, and instead of the bee, my friend received a stupid teddy bear stuck in some flowers. I ordered five assorted balloons, and there were four yellow balloons. Basically, I could have just said, "send whatever" because that is what happened.
I will not use this website again, it is not reliable and you do not get what you order.

Date of experience: December 10, 2015
DebraJoseph M.
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We ordered for my mother in law and she was thrilled. Thank you

Date of experience: December 10, 2015
Lori T.
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The flowers were a beautiful gift
December 10, 2015

The flowers were a beautiful gift - thank you for helping me celebrate my cousin's birthday.

Date of experience: December 10, 2015
Mary A.
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It was great my brother was very happy
December 10, 2015

It was great my brother was very happy

Date of experience: December 10, 2015
Lawrence B.
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I find it interesting that I need rate the service prior to the completion of the order... but then, perhaps there will be another survey later on. As there seems to be. Complete with my original comment. Nicely done. Very nice Vase Arrangement. Delivered promptly and safely. Thank You!

Date of experience: December 10, 2015
Karen W.
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Fresh, delivered on time, as ordered
December 10, 2015

Fresh, delivered on time, as ordered. Pleasant and helpful customer service when I called.

Date of experience: December 10, 2015
Beverly H.
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Always use you guys!
December 10, 2015

Always use you guys!

Date of experience: December 10, 2015
Brigitte C.
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Initial delivery was sub standard half dead plant
December 10, 2015

Initial delivery was sub standard half dead plant. A Thanksgiving leftover? Delivered ten days early to myt elderly mother. Thank you for sending a replacement on the correct day and a superior standard to the original one.

Date of experience: December 10, 2015
Alan W.
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Other than asking for my email way too many times it was fine.

Date of experience: December 10, 2015
Charmaine A.
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It has been good!
December 10, 2015

It has been good!

Date of experience: December 10, 2015
Sandra N.
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Shipping and handling is high compared to other vendors.

Date of experience: December 10, 2015
angel W.
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Ty
December 10, 2015

Ty

Date of experience: December 10, 2015
Mike F.
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Nice
December 10, 2015

Nice

Date of experience: December 10, 2015
Gwen H.
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Sent flowers to my aunt just because
December 10, 2015

Sent flowers to my aunt just because. She loved them. I would use them again.

Date of experience: December 10, 2015
Linda H.
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I can't really comment on the flowers themselves as I sent them to someone else in another State and I haven't seen them. But the buying and delivery process seemed to work well. If there's any problems with the flowers (once I talk to the recipient), I will let you know.

Date of experience: December 10, 2015
Greg V.
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Look Great!
December 10, 2015

Look Great!

Date of experience: December 10, 2015