On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Delivery was same day as promised.
Shopping experience was okay. I don't usually purchase flowers online, so I didn't realize there was a $15 "handling fee" until check-out. That part felt a little slimy but I'm guessing all the online flower vendors handle their internet pricing the same way. It was also a little confusing where one puts the recipient's address when I first signed on and tried to pay using PayPal. I was so alarmed at first I went to other websites. I finally figured it out but it extended the time it took for me to actually purchase the flowers. On a positive note, my Bay Area friend reports that she really liked the flowers and they were delivered within 24 hours as promised. I didn't see them, but I'll assume the company sent what I paid for. So, mission accomplished.
Very easy to use. Very organized web page makes the process hassle free
Great selection and very convenient.
The site made it easy to choose and had a great selection
Great gifts! Also, Matt from phone service was also very helpful. I was able to get gift to mom on time, And she said it was really beautiful, thank you, it made her sooo happy! Matt should get a Christmas bonus for going the extra mile to help with my order And make my moms day perfect! Thanks!
Super wonderful service, flowers were so pretty that she cried! Thank you!
I ordered this for my Mother-in-law's birthday because she loves chocolate...She was very excited to receive it...will be ordering again
The site is very user friendly, the floral arrangement was beautiful.
Arrangement arrived on time and my parents report it is lovely. Very easy transaction! Thank you!
Great selection & reasonable prices! On the downside...order was not delivered as expected. It was the florist they used on the receiving end that could not make the delivery as scheduled. fromyouflowers.com bent over backwards to rectify the delay...thank you for the great customer service!
I love it always on time
Speed is amazing, prices are good, local support makes me happy, and the product, delivered ready to display, is wonderful.
- update: delivery was late. But still good, overall.
This is my second experience, and I certainly satisfied and will use the service again. The test will be to know how well the delivery went in Tucson.
I was notified that my order was delivered today as ordered, but I have no way of knowing what it looked like or anything else of that nature because I live in Connecticut and the flowers were sent to Tucson, AZ. Therefore, really can't answer some of your questions.
My Aunt loved her flowers, she said they were gorgeous! Thank you for making her feel special.
Didn't realize the extra costs.
I would have collected billing info first but...
Quick and fast!
I would prefer to see the bouquet. No way to do that. The bouquet received was very small. For the price and not being able to see the product, I expected more.
Overall service is fine.
Thanks
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members