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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Mary A.
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Very easy
December 16, 2015

Very easy

Date of experience: December 16, 2015
Alana V.
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Ordering was a breeze though I was disappointed about the expedited delivery not happening but am pleased how quickly they responded to my email & fixed it.

Date of experience: December 16, 2015
Judy S.
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I did not know until the very last check out that the Service/Handling had been added to the total amount.

Date of experience: December 16, 2015
lynda k.
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Very easy!
December 16, 2015

Very easy!

Date of experience: December 16, 2015
Robert W.
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Very easy to use and wide assortment
December 16, 2015

Very easy to use and wide assortment.

Date of experience: December 16, 2015
Bill L.
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My Mom loved the flowers!
December 16, 2015

My Mom loved the flowers!

Date of experience: December 16, 2015
Kenneth D.
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Site was very easy to use
December 16, 2015

Site was very easy to use.

Date of experience: December 16, 2015
edward h.
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Great work thanks
December 16, 2015

Great work thanks

Date of experience: December 16, 2015
unsatisfied c.
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The original order was a smooth transaction
December 16, 2015

The original order was a smooth transaction. Thank you.
But, upon receiving the flowers, and examining it, some of the purple flowers were dry, dead, and even broken and hanging. It was a gift to my co-worker and I expedited it so she would get it at work, and ON her Birthday. I called the 800 # and they apologized - offered to waive ship/expedite costs, and even upgrade flowers for a second shipment. Wow, that was acceptable.
Well, the second shipment of flowers never arrived. When I called the actual flower shop, they acted surprised and unaware about the 2nd order. They offered to ship the next day - but I really wanted my co-worker to get the flowers ON her birthday, so declined. Then they became a little nervous and admitted to having received the 2nd order, but that it was "unattended to". Wow, not good. I had to call the 800# the next day and got reimbursed completely. The sad little bunch of spring flowers sit on my co-worker's desk - without the purple flowers. :(

Date of experience: December 16, 2015
Dina H.
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Arrangements are easy to find
December 16, 2015

Arrangements are easy to find.
Although the flowers delivered were pretty, they look nothing like the ones I ordered and for that I am truly unsatisfied. Don't get me wrong the I appreciate the price but they look nothing alike...

Date of experience: December 16, 2015
Donna l.
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Perfect arrived on time and beautiful
December 16, 2015

Perfect arrived on time and beautiful

Date of experience: December 16, 2015
john w.
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Every thing was very smooth and easy
December 16, 2015

Every thing was very smooth and easy

Date of experience: December 16, 2015
Gabriel J.
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I order from you flower a lot and the same day shipping is actually same day. Not late in the afternoon. The flowers are beautiful and the prices are very fair. I'm very satisfied as is my wife.

Date of experience: December 16, 2015
Dr K.
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Nice, I would like confirmation of delivery
December 16, 2015

Nice, I would like confirmation of delivery - this should be an option.

Date of experience: December 16, 2015
Mike j.
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Everything was delivered fresh and on time / early, but the name for the delivery was mine not the person who it was delivered to. But everything worked out ok.

Date of experience: December 16, 2015
Michelle P.
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Great Shopping experience however service and handling fee's should be stated prior to checking out.

Date of experience: December 16, 2015
Maureen W.
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It would be nice if the picture icon could adjust for the size of the different prices. Also, it would be helpful to know and estimated "del'y" charge up front before checkout. I might have purchased a smaller size knowing the del'y fee was so high. It would be helpful to receive an EMAIL when delivery is complete.

I DID receive EMAIL confirmation of delivery which was very helpful. Thank you.

Date of experience: December 16, 2015
Clarence G.
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Wonderful!
December 16, 2015

Wonderful!

Date of experience: December 16, 2015
Luis C.
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I was promised a delivery before noon because my wife leaves at noon and they weren't delivered until 12:30 after she was gone. I am very upset about this.

Date of experience: December 16, 2015
LesLee O.
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Very pleased with the quality of the order would definitely order from you again

Date of experience: December 16, 2015