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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Mohammad E.
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I was not satisfied with my order I had paid for expedited delaivery between 8-12 recieved it at 630pm very unhappy also didn't receive the bouquet that I ordered recieved something different.

Date of experience: December 16, 2015
elizabeth b.
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Hi, my client loved the flowers, but the advertised picture was not what arrived to her. It did not include the red christmas vase as advertised and wasn't as full as the picture portrayed. Please review your quality control procedures. Loved the selections on the website and more affordable price points.

Date of experience: December 16, 2015
michele Z.
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Great experience
December 17, 2015

Great experience.
Flowers were lovely and delivered on time.
Would use again for sure.

Date of experience: December 16, 2015
Pam K.
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Good selection and pricing!
December 17, 2015

Good selection and pricing!

Date of experience: December 16, 2015
Susan H.
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Website easy to use; receipent loved the flowers
December 17, 2015

Website easy to use; receipent loved the flowers.

Date of experience: December 16, 2015
FERN P.
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This was a Christmas gift to a relative in a retirement home living in one room. I had to phone her to ask about the delivery and arrangement. Until I told her, she was not aware that it was supposed to be a Christmas tree and not just a floral arrangement. After explaining it to her, she said "Oh yes, I guess it is". Having not seen it myself I have no idea if it looked like the photo or not. When I pressed her if the arrangement was nice, she said " Oh yes" ----that is all I ascertained from her.

Date of experience: December 16, 2015
Ceara J.
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The flowers were so beautiful!
December 17, 2015

The flowers were so beautiful! Thank you so much!

Date of experience: December 16, 2015
Tim D.
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Great service, excellent delivery time!
December 17, 2015

Great service, excellent delivery time!

Date of experience: December 16, 2015
Bill F.
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It was nice but it wasn't as full as the picture, a little disappointed.

Date of experience: December 16, 2015
Susan S.
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Didn't give email address
December 17, 2015

Didn't give email address
The service was excellent - very quick and efficient - and the flowers were lovely.
The only possible complaint would be that it didn't look as if there were as many roses in the bouquet delivered as in the picture online. However, I did ask for delivery at short notice and maybe they just weren't available.
I have already placed another order to be delivered next week.

Date of experience: December 16, 2015
Angel B.
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Never get to see the arrangements, but we are told they're great!

Date of experience: December 16, 2015
Karen H.
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Pretty flowers and delivered on time although pricey

Date of experience: December 16, 2015
Howard M.
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The flowers were given as a gift and the recipients were very pleased. They said the poinsettia was large and beautiful. We thank you for your assistance with our Christmas shopping.

HMc

Date of experience: December 16, 2015
Larry P.
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I wish that the tie-in with Amazon allowed them to complete the transaction without rekeying it myself. They alreay have my payment informant, shipping, and billing data.

Date of experience: December 16, 2015
Richard H.
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Got e-mail confirmation that the delivery had taken place in a very timely manner

Date of experience: December 16, 2015
daniel f.
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They was perfect and will use u from now on thanks Daniel Freed

Date of experience: December 16, 2015
George S.
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Shopping experience was fine
December 17, 2015

Shopping experience was fine. I would have liked to order a few other selections but that would be an extra day. If I ordered a day earlier it would have been good. Current order was satisfactory.

Date of experience: December 16, 2015
Amy S.
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Good
December 17, 2015

Good

Date of experience: December 16, 2015
Kathy H.
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Flowers were pretty, but not the kind indicated in the advertisement. Cheaper flowers. Also, I had paid more for a larger basket and the one delivered was small. Makes me wonder just how tiny the original before upgrade was. Felt like your advertising deceived me.

Date of experience: December 16, 2015
Rose M.
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Was delivered on time and my granddaughter, the receipant, said they were beautiful

Date of experience: December 16, 2015