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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Audray L.
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Great selection, great prices, will order again if all goes well with delivery. Delivery went well. The HEROS at the Life Care Center enjoyed as an expression of appreciation for their care for our mother while we are unable to visit the Nursing Home. Thank you for assisting us in spreading smiles. My mother, 101 years old, got the first snack, smile.

Date of experience: May 8, 2020
Florida
1 review
0 helpful votes
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Horrible
May 8, 2020

Take an order then say they cannot fulfill it until 2 days later - then they cannot fulfill it then. Spent over 30 minutes with them on the phone mostly being put on hold. Absolutely horrible experience do not use under any circumstances. They are a third party that is farming out to local florists and taking a cut of the florist's profit.

Date of experience: May 8, 2020
Aurea B.
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Quite disappointing that the first choices I made were not available for delivery to the designated zip code.

I did not know that the recipient would have to put the plants together in the provided basket.

Very disappointed. I'll never order from you again.

Date of experience: May 8, 2020
Angela L.
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It was easy and I appreciated the 15% discount on first order.
Thanks.

Date of experience: May 8, 2020
Sonte W.
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Bouquet was gorgeous
May 8, 2020

Bouquet was gorgeous. I loved how quick I received my delivery.

Date of experience: May 8, 2020
Donna C.
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I thought I was going to get a 20% discount but it appears that I did not. Otherwise all is well. Would have liked to have information on how to transplant the plants included when they got too big for the basket and if they could be planted outside or not.

Date of experience: May 8, 2020
Marie M.
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I was very disappointed with the flowers
May 8, 2020

I was very disappointed with the flowers. The flowers are flat. I spent a lot of money. This was my daughter's first Mother's Day and I was not impressed. Only thing nice was the vase and chocolates.

Date of experience: May 7, 2020
Martha H.
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Hello, flowers were delivered to my sister Thank you. I asked my sister to send me a picture of flowers, since I trusted your taste for arrangement. But sadly for the price and all the fees I was not satisfied with the arrangement. More effort and flowers would have been appreciated. *******800

Date of experience: May 7, 2020
Tracy M.
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The arrangement was beautiful
May 8, 2020

The arrangement was beautiful. The family who received it was very appreciative.

Date of experience: May 7, 2020
Tonya M.
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It seems relatively quick and easy
May 8, 2020

It seems relatively quick and easy. I have not had any problems. I just hope the flowers look like they do in the picture! The sentence immediately before this sentence was written when I placed the order. My Mother received the order today. The flowers were supposed to be only pink and white with a pink ribbon tied around the clear vase. She says her flowers are pretty but the arrangement was not only pink and white. It makes me feel like a wasted a lot of my time looking at various arrangements.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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I will never place an order through this company again. Flowers were scheduled to be delivered BEFORE 12 noon. Finally after trying to call (no agent), virtual chat ( stayed in queue and was disconnected, and emailing (no response) they were delivered at 1030pm. ( I have the email as proof) to top it off the order that arrived was NOT what I ordered

What I order, what actually came. 10 hrs after it was aupoosed to be there. I do not recommend them
Date of experience: May 7, 2020
Edward A.
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I ordered a plant to be delivered on May 4th as it was the grand opening of the cancer center in Denton Texas that our friend worked on for an entire year! They delivered it a whole week early and the center hadn't even been opened up yet. I was told they would send some more flowers on May 4th to make up for the error on delivery but I do not think that ever happened.

Date of experience: May 7, 2020
Cathy J.
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Hi, A few different flowers were substituted. I heard that it was a beautiful arrangement. I have yet to see them.

Date of experience: May 7, 2020
Arizona
1 review
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Ordered chocolates for mothers day and received them one day early all melted and hot, packaged in a cardboard box wraped in some kind of foil. If you live in a hot climate DO NOT ORDER FROM THIS COMPANY. Mother's day officially ruined.

Date of experience: May 7, 2020
Kelly W.
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I ordered the red, but they delivered orange. The person that they were going to liked them, but I would have preferred the red.

Date of experience: May 7, 2020
Christian X.
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I always use From You Flowers
May 8, 2020

I always use From You Flowers. Has not let me down yet.

Date of experience: May 7, 2020
Melissa B.
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My mom was very happy with the bouquet we sent her. I was happy to hear they arrived on time even with water in the vase to keep them fresh.

Date of experience: May 7, 2020
Richard I.
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Didn't like the fact that you tried to charge me 14.99 for shipping but then when I didn't order, you emailed an offer for free shipping.
Your website guaranteed delivery no later than 5pm. When the flowers did not arrive I chatted with one of your associates who told me that you cannot control UPS delivery time and that it could be 7pm or later. Very disappointed as this was an anniversary gift for my wife. If I had known you might not deliver until late in the evening, I would have ordered from a different vendor.

Date of experience: May 7, 2020
Debra W.
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Sites a bit hard to navigate
May 7, 2020

Sites a bit hard to navigate. Flowers wasn't as vivid and chocolates was melted soup

Date of experience: May 7, 2020
Chantel G.
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Everything was sooooo beautiful!
May 7, 2020

Everything was sooooo beautiful! It was hard to choose!
When the flowers arrived they were so beautiful I couldn't believe it! I loved the fullness of the bouquet as well as adored the arrangement of the flowers, it was an even amount of everything. Thank you From You Flowers for delivering the best on my mom's birthday!

Date of experience: May 7, 2020