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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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melissa w.
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Price of gift basket was ok, but the shipping costs were way too high.

Date of experience: December 18, 2015
Jan M.
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Everything was excellent and no complaints
December 19, 2015

Everything was excellent and no complaints

Date of experience: December 18, 2015
Mike G.
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Thank you so much
December 19, 2015

Thank you so much. She loved the flowers. Everything was amazing!

Date of experience: December 18, 2015
Dalton G.
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Great choices and easy processing
December 19, 2015

Great choices and easy processing

Date of experience: December 18, 2015
Teng H.
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Great experience!
December 19, 2015

Great experience! Will shop from here again.

Date of experience: December 18, 2015
Carrie D.
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I was really excited when I saw this basket online
December 19, 2015

I was really excited when I saw this basket online. Unfortunately, the person who curated the basket didn't try to match the quality of what was advertised. The recipient received basic, non-gourmet items, some of which didn't complement the other items in the basket (e.g., a very large container of plain mustard in a plastic squeeze bottle). I wan't expecting the ritziest of baskets, but I did expect higher quality items than those received -- especially for the cost...

Date of experience: December 18, 2015
Jeff F.
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Good
December 19, 2015

Good

Date of experience: December 18, 2015
cw r.
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Have used several times this year...
December 19, 2015

Have used several times this year...always delivered as promised.

Date of experience: December 18, 2015
Peggy U.
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The arrangement was actually sent to my mother as a Christmas gift. She was very pleased and told me the arrangement was beautiful.

Date of experience: December 18, 2015
Andrea M.
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Great.Delivery was fast
December 19, 2015

Great.Delivery was fast.

Date of experience: December 18, 2015
beverlyhall M.
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Great''
December 19, 2015

Great''

Date of experience: December 18, 2015
Tim H.
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Paid for epedited delivery
December 19, 2015

Paid for epedited delivery. No one contacted me to inform me that delivery would be three hours late.

Date of experience: December 18, 2015
Cole B.
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The surprise handling and shipping charge seemed excessive

Date of experience: December 18, 2015
Patti D.
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The product was as described & delivered as requested, The recipient was very pleased. Experience was very easy.

Date of experience: December 18, 2015
Tom L.
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Pretty easy and straight forward
December 18, 2015

Pretty easy and straight forward

Date of experience: December 18, 2015
Rosa M.
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Like the fact that I saved about $15 on shipping
December 18, 2015

Like the fact that I saved about $15 on shipping.

Date of experience: December 18, 2015
Debra D.
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No
December 18, 2015

No

Date of experience: December 18, 2015
Gale G.
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For some reason, I was charged and received two of the same order. I had problems with my computer at the time of placing the order and I understand that happens. However, I would expect your company to recognize that two exact orders, going to the same place, may raise some question if the order was properly placed.
I have had this happen with other companies, and they called me immediately to confirm if there were indeed two identical orders placed.

I was not happy with the size of the bouquet for the overall price of $60.00.

Date of experience: December 18, 2015
Diane c.
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My mom loved the flowers we sent her for her birthday. Fast service and a beautiful bouquet.

Date of experience: December 18, 2015
Joshua B.
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I appreciate your service
December 18, 2015

I appreciate your service

Date of experience: December 18, 2015