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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Maria D.
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Quick and easy process
December 19, 2015

Quick and easy process - with a $15 savings!

Date of experience: December 18, 2015
Celeste J.
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My friend who received the cake bouquet says it is big, heavy and beautiful.

Date of experience: December 18, 2015
Craig N.
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Excellent range of products
December 19, 2015

Excellent range of products. Some charges unknown checkout like $15 handling fee. Unclear what the Premium level actually gets me. I'll know if I got my money's worth when I see what my wife received. If it sucks, I'll be back to say so. If it's what I expected to get for almost $70, I'll be back to say that, too.

Date of experience: December 18, 2015
Nancy C.
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This is the first time I ordered from this website...I was 'confused' about the DELUXE or PREMIUM option. The website stated the DELUXE would be 'similar' to the PICTURE shown & the PREMIUM would have MORE blooms. I ordered the PREMIUM & a BALLOON. I ordered this for my Sister after surgery, she lives in another state. I 'just happened' to be FaceTiming with my Sister when the order was delivered. The Flower Arrangement was ABSOLUTELY BEAUTIFUL & my Sister was THRILLED! Just to compare, the DELUXE picture that was shown had 3 yellow roses & 4 lilies...the PREMIUM that she RECEIVED had 4 HUGE YELLOW ROSES & 6 BEAUTIFUL LILIES! The balloon was very nice & I could hear the Delivery Man in the background, he sounded very kind & courious. Thank You. I will DEFINATELY order from this website again!...the main reason I 'gave this website' a 'try' was because of the positive reviews that were already posted, one even included a picture!

Date of experience: December 18, 2015
Winston L.
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Nice doing business with you
December 19, 2015

Nice doing business with you

Date of experience: December 18, 2015
paul b.
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Very appealing to the eyes, arrangement of the flowers very nice

Date of experience: December 18, 2015
Noreen D.
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Scarey for me, have never ordered online before
December 19, 2015

Scarey for me, have never ordered online before

Date of experience: December 18, 2015
Krystal B.
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Always an easy process, however, this time I ended up receiving a call about my order and had to call customer service back which I did immediately, I then sat listening to the repetitive recording waiting for someone to pick up the phone for 45 minutes! That seems to be a bit excessive.

Date of experience: December 18, 2015
Tiffany J.
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Lovely flowers and timely delivery!
December 19, 2015

Lovely flowers and timely delivery! Thanks!

Date of experience: December 18, 2015
Susan O.
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I was really surprise to see that the flowers were very plain and not full and flush in the vase as it was presented on the internet. I will never buy again

Date of experience: December 18, 2015
Mark W.
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Delivery did not occur within the 4 hours that I paid for. I thought that the arrangement was small in stature for the price I paid

Date of experience: December 18, 2015
Joanne T.
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Beautiful selections to choose from at a fair price
December 19, 2015

Beautiful selections to choose from at a fair price.

Date of experience: December 18, 2015
john k.
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It was good
December 19, 2015

It was good. Not delivered in the time frme that it was suppose to be delivered

Date of experience: December 18, 2015
Sherry H.
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Very fast, like selections & good prices
December 19, 2015

Very fast, like selections & good prices

Date of experience: December 18, 2015
Randy W.
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It was great!
December 19, 2015

It was great! 1st time using, I sent you additional feedback - the only thing I would change is your tracking feature. I was told after that only orders shipped via UPS or FedEx could be tracked - you should tell folks that or allow tracking for all orders, people are nervous about same day orders and making sure they get delivered, so at least show some sort of status for these that are delivered by local florists / delivery services. Otherwise it was great! Thanks

Date of experience: December 18, 2015
Faye L.
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I sent these flowers to my travel agent and she said they were absolutely beautiful!

Date of experience: December 18, 2015
sali K.
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These were sent to a funeral in another state so I did not see. However, the family said they were beautiful. Thank you

Date of experience: December 18, 2015
James V.
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We are very satisified
December 19, 2015

We are very satisified.

Date of experience: December 18, 2015
Nicole H.
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Fast and awesome
December 19, 2015

Fast and awesome. Good prices too.

ADDENDUM: My order didn't arrive on the day it was supposed to. However, I was issued a refund for the delivery fee and the flowers were delivered the next day.

Date of experience: December 18, 2015
Linda L.
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Friend sent me a picture of the arrangement
December 19, 2015

Friend sent me a picture of the arrangement. I expected it to be bigger.

Date of experience: December 18, 2015