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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kevin X.
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Na
December 22, 2015

Na

Date of experience: December 22, 2015
katie G.
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Too Expensive
December 22, 2015

Too Expensive

Date of experience: December 22, 2015
Laurine g.
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My mother in law loved them
December 22, 2015

My mother in law loved them. She is hard to please.

Date of experience: December 22, 2015
sharon G.
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Very nice set up you have going on
December 22, 2015

Very nice set up you have going on. The people that received the gift was very satisfied!

Date of experience: December 22, 2015
Kathleen M.
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The only thing I could not find was how the delivery was going to take place and a tracking number. I had to wait until the recipient thanked me to know for sure they were delivered. I could not figure out a place to put the confirmation order to the check status

Date of experience: December 22, 2015
Ree Q.
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Ordered flowers for my sister, they were delivered on time. Excellent Service

Date of experience: December 22, 2015
Virginia B.
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My friend was very pleased with her flowers!
December 22, 2015

My friend was very pleased with her flowers!

Date of experience: December 22, 2015
Gaby f.
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Easy a lot of choices disappointed with when order was delivered. Was to be 9am to 6pm did not get delivered till 8:15 pm very unhappy with that

Date of experience: December 22, 2015
Arlene P.
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My first time ordering
December 22, 2015

My first time ordering. The arrangement was just beautiful. Bigger than I thought. Delivery was prompt and even arrived a few days sooner than I specified.

Date of experience: December 22, 2015
Josephine G.
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Chose you due to free shipping/delivery special
December 22, 2015

Chose you due to free shipping/delivery special.
Received a phone message to call about a substitution. When I returned the call, the operator didn't even properly check what I had ordered, so he was looking at the wrong item. Not trained very well? Was frustrated with the whole situation. Delivery was made and my Mother is enjoying the flowers. Thank goodness she liked whatever substitutions were made, since the operator I spoke with couldn't guarantee anything.

Date of experience: December 22, 2015
Jonathan B.
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C
December 22, 2015

C

Date of experience: December 22, 2015
Kimetra C.
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I appreciate the fact that someone called to inform me that my package was delivered.

Date of experience: December 22, 2015
Nicole B.
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From You Flowers has been a vital tool for keeping up with birthdays & special occasions while I've been traveling abroad. Thank you for being there when I can not & making my loved ones feel special!

Date of experience: December 21, 2015
barb S.
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We were well pleased with the complete transaction
December 22, 2015

We were well pleased with the complete transaction

Date of experience: December 21, 2015
Vickie Y.
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Quick and easy
December 22, 2015

Quick and easy

Date of experience: December 21, 2015
Stephen R.
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The flowers received were ugly and wilting
December 22, 2015

The flowers received were ugly and wilting. I will never order from here again.

Date of experience: December 21, 2015
Debra J.
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I love the way that you send an email to let me know that my flowers were deliver to the person that I sent the flowers to and the picture on the website matches to what the person receive. Thanks for great job that you do.

Thanks Again

Date of experience: December 21, 2015
Karen Z.
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I am not at all happy with the flower I received!
December 22, 2015

I am not at all happy with the flower I received! I ordered an arrangement that was supposed to look like a Christmas tree, I did not! It was pretty but I wanted it to look like a tree for my Mother because she has been Ill and cannot have a tree this year and this should have been just perfect for her. The arrangement was round and it looked haphazard. I am sorry but I will not use your company again.

Date of experience: December 21, 2015
Francis A.
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Job well done
December 22, 2015

Job well done.

Date of experience: December 21, 2015
Georgia T.
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You make it easy and easy is good!
December 22, 2015

You make it easy and easy is good!

Date of experience: December 21, 2015