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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Charity H.
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I thought the delivery fee was a little expensive
December 22, 2015

I thought the delivery fee was a little expensive.

The delivery was beautiful.

Date of experience: December 22, 2015
Lora M.
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Arrangement was not delivered on time and was not as full as in the photo of the size that I ordered.

Date of experience: December 22, 2015
Robert O.
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After I placed the order I received a phone call telling me the flowers in the photo were not available but they would replace them with a similar flower. I was worried... but when I got to the funeral home I could not have been more pleased. The flowers were beautiful. I will use this site again. Thank you

Date of experience: December 22, 2015
Janyce L.
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Ordering was quick and easy to follow
December 22, 2015

Ordering was quick and easy to follow

Date of experience: December 22, 2015
Shelley D.
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Am hopeful that the arrangement that I see is what is delivered.

The recipient says it's very healthy... sort of looks like what was ordered...(I sent the on-line picture)

Date of experience: December 22, 2015
Martin T.
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Easy to use
December 22, 2015

Easy to use. Found exactly what I wanted. Hopefully the service and flowers will match the shopping experience.

Date of experience: December 22, 2015
Irvin I.
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Very satisfied with the product and delivery
December 22, 2015

Very satisfied with the product and delivery.

Date of experience: December 22, 2015
terri s.
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Was satisfied with order, price and quality
December 22, 2015

Was satisfied with order, price and quality

Date of experience: December 22, 2015
Mary F.
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Easy experience
December 22, 2015

Easy experience. Now will find out about actual flowers when delivered.

Received call from recipient and she said the flowers are beautiful!

Date of experience: December 22, 2015
M S.
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This is second time using your site
December 22, 2015

This is second time using your site. Both times deliveries were a day late. This is not acceptable!

Date of experience: December 22, 2015
Lori W.
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So easy!
December 22, 2015

So easy! And the flowers are always beautiful!

Date of experience: December 22, 2015
Judy M.
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Pleasant!
December 22, 2015

Pleasant! Whoever the florist contracted with my order; they always do an excellent job!

Date of experience: December 22, 2015
Alex M.
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This survey is taking too much time as it is...
December 22, 2015

This survey is taking too much time as it is...very annoying.

Date of experience: December 22, 2015
Sarah Q.
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The order was misleading saying that it was 27.99 and it ended up being 35.99 plus 14.99 and there was no way to go back and change the order after getting to the order details page, I did not have time to log out and start a new order, VERY frustrated!

Date of experience: December 22, 2015
Helen T.
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Always pleased with your service!
December 22, 2015

Always pleased with your service!

Date of experience: December 22, 2015
susan m.
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The recipient of the arrangement called me to says thank you and that it was the perfect addition to her holiday table.

Date of experience: December 22, 2015
Lori I.
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I sent as a gift
December 22, 2015

I sent as a gift. The recipient said the arrangement was beautiful and the flowers fresh and lively... and received on time. Yes, I'd purchase from this company again. Very satisfied.

Date of experience: December 22, 2015
No N.
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The price you charged me was higher than the advertised price, even before the "ups".

Date of experience: December 22, 2015
michele g.
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I ordered a floral arrangement that was to look like a Christmas tree...however, the recipient stated it looked like a bouquet. I sent a picture of what I ordered and was told the top was not in that shape. I was very disappointed. However nice NOT what I ordered. Sorry

Date of experience: December 22, 2015
Rhonda J.
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I had a hard time with the size of purchase
December 22, 2015

I had a hard time with the size of purchase. I would buy the regular and at the end it would go to the most costly. I went through 3 times before it came out right.

Date of experience: December 22, 2015