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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Alicia Z.
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For my Mom
December 23, 2015

For my Mom. She loves her chocolates!

Date of experience: December 23, 2015
mary n.
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My orders have always exceeded my expectations
December 23, 2015

My orders have always exceeded my expectations. I have never seen any of them,but every one I have sent flowers to has always been well pleased

Date of experience: December 23, 2015
Linda B.
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Easy way to get flowers for family out of state
December 23, 2015

Easy way to get flowers for family out of state

Date of experience: December 23, 2015
Alex s.
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Easy as 123 for ordering...
December 23, 2015

Easy as 123 for ordering...Hopefully the delivery will go as planned.

Date of experience: December 23, 2015
Pat M.
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So far, so good
December 23, 2015

So far, so good. Awaiting to hear from recipients as to complete satisfaction and if flowers are fresh and last.
Both recipients said arrangements are beautiful. Now we have to see how long they last.

Date of experience: December 23, 2015
Lori S.
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Very easy to place an order and good choise of xmas arrangments

Date of experience: December 23, 2015
Tamara W.
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Ordering was fun and easy, but my sister-in-law said the flowers were old, brown and spent. I AM NOT HAPPY!

Date of experience: December 23, 2015
Matthew S.
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Good experience thanks
December 23, 2015

Good experience thanks

Date of experience: December 23, 2015
mary f.
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It was a beautiful, thank you so much, very pleased with transaction.

Date of experience: December 23, 2015
Ray S.
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I have ordered four or five times through FYF; the items received have varied from the on-line pictures much more than I had expected - probably due to region and season, etc.

Date of experience: December 23, 2015
Ann D.
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Easy
December 23, 2015

Easy. Good photos

Date of experience: December 23, 2015
Diana M.
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The item delivered had no bird's nest like the image I based my purchase on. I was a bit disappointed by that, but my Mother was very pleased with her arrangement.

Date of experience: December 23, 2015
Amanda J.
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I most likely will niece order from this site again
December 23, 2015

I most likely will niece order from this site again. I ordered next day delivery and it didn't show up. I called and the florist said they tried to deliver and wouldn't bring it back out. The arrangement finally arrived today and looked absolutely nothing like what I ordered. I ordered the "my cup runneth over get well" arrangement because it came in a coffee mug. It didn't even have a mug when delivered! I'm very upset with my whole experience.

Date of experience: December 23, 2015
Marlyne E.
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Need to see if flowers delivered are as pictured to give higher rating than 3. The e-mails confirming delivery was great. I haven't heard comments yet from the people to whom the flowers were delivered so I can only guess that the flowers delivered were as pictured & in quality.

Date of experience: December 23, 2015
Mark O.
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Handling fees seem a bit expensive
December 23, 2015

Handling fees seem a bit expensive

Date of experience: December 23, 2015
Cynthia G.
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It appeared as though I was able to place an order without creating an account; prompted with promo to get 20% off and when I went to check out my order was gone; tried it a couple of times until I created an account to complete the order. It was a little misleading so my experience was a little frustrating. Also, below after selecting Yes for follow up, I had to re-enter my information that was previously provided; maybe a validation versus reentering would be nice.

Not sure why I received this survey; I sent the order, not received. I'm guessing the recipient agrees as noted.

Date of experience: December 23, 2015
mark b.
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Went good nice selection the product was delivered on time and was beautifully done my mom loved it!

Date of experience: December 23, 2015
Barbara D.
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Great so far
December 23, 2015

Great so far. I am from the area and my lovely sister still lives there. I anticipate she will be pleased with the flowers.

Date of experience: December 23, 2015
bob Y.
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The only company I use for the past 6 yrs
December 23, 2015

The only company I use for the past 6 yrs.

Date of experience: December 23, 2015
Tina S.
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The flowers arrived on time and were as advertised
December 23, 2015

The flowers arrived on time and were as advertised.

Date of experience: December 23, 2015