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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Charlene X.
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Quick and easy with reasonable prices
December 29, 2015

Quick and easy with reasonable prices

Date of experience: December 29, 2015
Utah
1 review
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I had an awful experience with this company who lacks morale and dependability. I had ordered flowers in the morning for a same-day candlelight vigil of someone who had passed away. Paid for expedited shipping and was expecting the flowers within 3 hours. This process was not so easy. I talked with the company 5 times throughout the day and it was problem after problem. Instead of saying they could not follow through with the order, they promised again and again they would pull through and the flowers would be delivered in time for the evening vigil. Into the vigil they still were not there and I called the company and spoke to a manager. The manager stated that he could see on the account regarding the multiple commitments on their end to deliver the flowers and he was sorry. He stated he would refund the purchase and the flowers would still be delivered the following day to the family members home. They were never delivered. Like said at the beginning, this company lacks morale, communication, and dependability.

Date of experience: December 29, 2015
David K.
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Flower arrangement was noticeably smaller than the item pictured on website. I paid for the premium upgrade and didn't think it was worth the extra money.

Date of experience: December 29, 2015
Fara I.
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Easy!
December 29, 2015

Easy! Thx

Date of experience: December 29, 2015
Katherine U.
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Would like a clearer picture of total cost before reaching the final payment stage.

Date of experience: December 28, 2015
Tina O.
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Good flowers, would purchase again
December 29, 2015

Good flowers, would purchase again. Recipient very happy.

Date of experience: December 28, 2015
Barbara S.
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I actually got to see the centerpiece as we flew back east to visit the person! She was thrilled to receive it and it was gorgeous.

Date of experience: December 28, 2015
James b.
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Easy company to do biz with
December 29, 2015

Easy company to do biz with.

Date of experience: December 28, 2015
judy S.
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They loved them
December 29, 2015

They loved them.

Date of experience: December 28, 2015
Cheryl O.
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Had to make several changes by phone and the clerks were most helpful and accomodating

Date of experience: December 28, 2015
Marina V.
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I don't think flowers were fresh, few flowers lost they parts. I don't feel price what i paid, equal what i got.
Next time i will look for better deal, i paid for deluxe.

Date of experience: December 28, 2015
Pat E.
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Great online ordering experience and beautiful plant, high quality plant delivered on time.

Date of experience: December 28, 2015
sandy w.
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Easy with the exception of the promo code field populating correctly the first try...

Date of experience: December 28, 2015
Cynthia E.
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So so good!
December 29, 2015

So so good! My friend was so pleased with her flowers! She sent me a photo of them and I concur! They are indeed beautiful! Great job! Thank you, Cyndy.

Date of experience: December 28, 2015
Jamie B.
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My experience withyour flowers has alway been good
December 29, 2015

My experience withyour flowers has alway been good.

Date of experience: December 28, 2015
Sharon G.
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Good, only concern that I have is the fact that I did not receive confirmation of my order via email once my order was placed, therefore I had to wait until today by making sure it was delivered. Overall, satisfied.

Date of experience: December 28, 2015
Joyce J.
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You have one of the best comprehensive websites!
December 28, 2015

You have one of the best comprehensive websites!

When the Christmas tree plant arrived my friend said it was the freshest, prettiest arrangement she has ever received from a florist. The prompt and timely delivery was the best I've ever experienced. I'm sorry I didn't send all my Christmas flowers from "fromyouflowers.com. Next year I will!

Date of experience: December 28, 2015
Barbara S.
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Thank you for resolving my issue so promptly
December 28, 2015

Thank you for resolving my issue so promptly. I appreciate the refund and for that reason alone I will undoubtedly be purchasing from your site again!

Date of experience: December 28, 2015
Charles M.
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Short and sweet!
December 28, 2015

Short and sweet!

Date of experience: December 28, 2015
Suzanne L.
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1st time user and recepeient was very pleased
December 28, 2015

1st time user and recepeient was very pleased

Date of experience: December 28, 2015