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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Scott O.
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Handling charge is ridiculous
December 31, 2015

Handling charge is ridiculous

Date of experience: December 31, 2015
rachel J.
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The flowers that were delivered did NOT include sunflowers which were the focal point of the bouquet I choose. After I purchased and addiontal 14.99 handling fee showed up, which wasn't advertised or expected. I am EXTREMELY dissatisfied. Also the driver somehow received the wrong address when I clearly and CORRECTLY put in on the order form. I had to step out of work and call, wait on hold for 10 mins at which point I had to have someone else call for me.

Date of experience: December 31, 2015
Robert C.
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Very useful and simple
December 31, 2015

Very useful and simple

Date of experience: December 31, 2015
Cassie U.
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Quick, great selection, same day delivery without being expensive

Date of experience: December 31, 2015
Ayesha M.
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My shopping experience went well
December 31, 2015

My shopping experience went well. There was no problems.

Date of experience: December 31, 2015
Regina D.
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Thank you so much
December 31, 2015

Thank you so much. We really appreciate the timely response and i heard they were beautiful.

Date of experience: December 31, 2015
Anil T.
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Great experience
December 31, 2015

Great experience. Loved the arrangement.

Date of experience: December 31, 2015
Pidge D.
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Quick and easy!
December 31, 2015

Quick and easy! Great site to navigate on mobile device and love the automatic Google discount!

A little disappointed that I paid for the deluxe and the photo my friend sent me does not make the arrangement look as full as I expected. Lots of greens -not many flowers. Because of this will likely choose another florist service next time.

Date of experience: December 31, 2015
Joe A.
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Always great products and service!
December 31, 2015

Always great products and service! Thank you!

Date of experience: December 31, 2015
Janet E.
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I sent flowers to my Aunt in Dallas Tx for her birthday. She said she loved them. Thank you for helping make her day special.

Date of experience: December 31, 2015
Pauline X.
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Love the selections and service!
December 31, 2015

Love the selections and service!

Date of experience: December 31, 2015
Karen C.
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Your customer service is great, emails were responded to quickly & politely. The product however was horrible & giving $10 back on a $60 order does not make up for an arrangement that looked like it cost $10 to begin with

Date of experience: December 31, 2015
Tonya M.
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Great experience and way cheaper than other flower shops I have ordered from!

Date of experience: December 31, 2015
Sikha B.
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No Comments
December 31, 2015

No Comments

Date of experience: December 31, 2015
chris D.
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The flowers I received did not look even close to the flowers I ordered. They seemed to have cheapened them up quite a bit from what I thought I should have got. Won't use this service ever again.

Date of experience: December 31, 2015
Yesenia M.
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Convenient, fast and easy!
December 31, 2015

Convenient, fast and easy!
Takes away the stress out of gift giving with a valued detail of flowers!

Date of experience: December 31, 2015
William Y.
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Very good service
December 31, 2015

Very good service

Date of experience: December 31, 2015
Bill L.
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A bit expensive compared to your competition
December 31, 2015

A bit expensive compared to your competition. The flowers would have been nicer in a few more days when they were fully opened. Most importantly...I am no receiving too many emails as a result of this order. This will likely cause me to block you emails and discontinue use of your service.

Date of experience: December 31, 2015
Virginia A.
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Excellent service
December 31, 2015

Excellent service. Makes ordering so easy!

Date of experience: December 31, 2015
Barbara U.
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Not satisfied with the product the plants appeared to be wilted

Date of experience: December 31, 2015