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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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LUIS V.
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The quality of the balloons and chicolate were not worth the price paid. The flowers were fresh and very colorful.
Quick service.

Date of experience: January 9, 2016
Mary B.
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I liked the ease and the fact that there weren't nine different add on costs to my order. This is my first order at this site, hope it lives up to expectations.

The flowers were delivered to a friend and she was very pleased with the arrangement, called to say they were absolutely beautiful.

Date of experience: January 9, 2016
terri C.
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I sent these as a Birthday gift, and She absolutely loved them! Says they are bright and fresh!

Date of experience: January 9, 2016
Catherine R.
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Bassett is the best florist
January 9, 2016

Bassett is the best florist.

Date of experience: January 9, 2016
gwenn H.
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Beautiful arrangement, same day delivery!
January 9, 2016

Beautiful arrangement, same day delivery!

Date of experience: January 9, 2016
Debra Z.
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Flowers and candy were delivered the next day
January 9, 2016

Flowers and candy were delivered the next day. Mom loved the flowers and candy. Great service!

Date of experience: January 9, 2016
Durian J.
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Oustanding site very easy and fast
January 9, 2016

Oustanding site very easy and fast.

Date of experience: January 9, 2016
Catherine C.
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It was easy to order and a very pretty bouquet was delivered on time. My Mom LOVED it!

Date of experience: January 9, 2016
Debbie K.
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I ordered flowers for my mom's 90th birthday one day before delivery. They were not delivered until about 4:30. I was charged $14.99 for delivery. I felt for a $14.99 delivery fee, it should have been delivered to my mom before lunch. She didn't receive them till about 4:30 pm. She said some of the flowers looked half dead. I was disappointed with this service and would not order from them again.

Date of experience: January 9, 2016
Ronnie Q.
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The flowers are wilted and looked like they was dying.

Date of experience: January 9, 2016
Connie A.
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I ordered the deluxe funeral arrangement
January 9, 2016

I ordered the deluxe funeral arrangement. It was a scrawny vase of cut filler flowers...purple, not white that was pictured. I was very disappointed.

Date of experience: January 9, 2016
Indah F.
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Good price nice flowers
January 9, 2016

Good price nice flowers

Date of experience: January 9, 2016
Connecticut
1 review
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Embarrassment!
January 9, 2016

Our organization ordered the flower arrangement for our volunteer's memorial service. We paid expedited fee to make sure it arrives before the service. But it did not arrive in time. When our volunteers walking around to find our flower arrangement, they couldn't find it. But at the end, the volunteer who ordered the arrangement online saw a flower arrangement that she did not see before arrived but wasn't sure if that was what she ordered because the name tag had been removed and gave to the family.

When the volunteer called FromYouFlowers to confirm whether the arrangement was sent, first the operator wanted her to call the funeral home to verify the delivery. She told the operator that was not her job. She demanded the company to give her answer for the missing delivery. This was the first time we ever encountered such an embarrassment. Finally she relented and contacted the funeral home and called her back, they issued a refund of the expedite fee and a $15 coupon for our future order.

Our volunteer also found out the pictures shown on the website was misleading. Whatever the price they listed was the "regular" size. When you click to make a choice, it set a default for 40% more for the "deluxe". She tried to click on "regular", hoping it would show the actual picture of that choice ( some website would do that), but it didn't. If the one that she saw at the cemetery was really what she ordered, then it was far from what the picture had shown.

Date of experience: January 9, 2016
Ben S.
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Ordered last minute, flowers arrived on time as shown and as ordered. What more can you ask?

Date of experience: January 9, 2016
Sharon M.
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My sister is very happy with the flowers for her birthday

Date of experience: January 8, 2016
Jill H.
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It was convenient, but when it was all said and done, it cost about $20 more than the original price. I needed the flowers sent, so I had to pay the amount b

Date of experience: January 8, 2016
Jason E.
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Beautiful arrangement!
January 9, 2016

Beautiful arrangement!

Date of experience: January 8, 2016
Ann M.
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This was the most efficient on-line flower shopping/ordering experience I've ever had. Thank you!

Date of experience: January 8, 2016
Carol K.
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I liked your site and better pricing than the service I've used in the past. I sent a tulip arrangement to my daughter for her birthday and she said they were "awesome".

Date of experience: January 8, 2016
Annette F.
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Never ordered from here before
January 9, 2016

Never ordered from here before. It was for my friend's anniversary. They loved the flowers!

Date of experience: January 8, 2016