Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

nick W.
0 reviews
0 helpful votes
Follow nick W.
Unfollow nick W.
Share Review
Report Review

Looked nothing like photo
January 9, 2016

Looked nothing like photo

Date of experience: January 9, 2016
michelle c.
0 reviews
0 helpful votes
Follow michelle c.
Unfollow michelle c.
Share Review
Report Review

Very easy and beautiful selection
January 9, 2016

Very easy and beautiful selection

Date of experience: January 9, 2016
Colorado
1 review
1 helpful vote
Follow Sherri K.
Unfollow Sherri K.
Share Review
Report Review

Do you think it is a problem that ALL of the reviews are consistent that you don't deliver the flowers on time nor notify anyone? I am so upset that the birthday flowers WERE NOT delivered at all!
You should be shut down! When I called the customer service they did not care.

Horrible!

Date of experience: January 9, 2016
Christine T.
0 reviews
0 helpful votes
Follow Christine T.
Unfollow Christine T.
Share Review
Report Review

This entire order was a complete mess!
January 9, 2016

This entire order was a complete mess! The order I placed had substitutions without the companys knowledge. I had to call and correct the order 2x, which was supposed to go out for same day delivery, which it did NOT. I had to ask for my order to be reduced as it was not offered. I saved $6. Then another miscommunication happened when I called back a 3rd time. It had to be reordered and delivered to my home a day later. The card sent out had several misspellings, and it should have all been FREE due to that many errors! NEVER ordering from here again, and I'm telling all my friends too!

Date of experience: January 9, 2016
KJ D.
0 reviews
0 helpful votes
Follow KJ D.
Unfollow KJ D.
Share Review
Report Review

Very disappointed with the arrangement
January 9, 2016

Very disappointed with the arrangement- the centerpiece of the arrangement are the lilies and they still aren't open following the funeral. It did not resemble the picture at all and the other flowers will be dead before these open up. Very sad! Do not order if you want this to be as pictured when delivered!

Date of experience: January 9, 2016
Karen M.
0 reviews
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Share Review
Report Review

I love that it's easy and quick
January 9, 2016

I love that it's easy and quick. I hate when it takes forever to get things done, so using your webpage makes things very nice!

Date of experience: January 9, 2016
William g.
0 reviews
0 helpful votes
Follow William g.
Unfollow William g.
Share Review
Report Review

I have used your services on several occasions, and for the most part have been satisfied. Twice you failed me due to the florist. I did however receive a courtesy call confirming a problem, and was reimbursed on another occasion due to a bad batch. Overall I feel the prices are very high. Discounted deals keep me as a repeat customer. I do wish marketing was a little less deceptive though. My recent purchase was very satisfactory. Thank you.

Date of experience: January 9, 2016
Chris M.
0 reviews
0 helpful votes
Follow Chris M.
Unfollow Chris M.
Share Review
Report Review

Liked the price
January 9, 2016

Liked the price

Date of experience: January 9, 2016
Chris T.
0 reviews
0 helpful votes
Follow Chris T.
Unfollow Chris T.
Share Review
Report Review

Very convenient and timely
January 9, 2016

Very convenient and timely.

Date of experience: January 9, 2016
Jamie M.
0 reviews
0 helpful votes
Follow Jamie M.
Unfollow Jamie M.
Share Review
Report Review

The floral piece I ordered was beautiful and high quality, but at this price point I am disappointed in the high service charge.

Date of experience: January 9, 2016
Lori K.
0 reviews
0 helpful votes
Follow Lori K.
Unfollow Lori K.
Share Review
Report Review

I have used you a few times
January 9, 2016

I have used you a few times. I have been very satisfied each time. The flowers this time seemed a bit sloppy. They were a bit droopy and not as fresh as usual.

Date of experience: January 9, 2016
Kristine B.
0 reviews
0 helpful votes
Follow Kristine B.
Unfollow Kristine B.
Share Review
Report Review

...
January 9, 2016

Date of experience: January 9, 2016
Carolyn A.
0 reviews
0 helpful votes
Follow Carolyn A.
Unfollow Carolyn A.
Share Review
Report Review

Nice
January 9, 2016

Nice

Date of experience: January 9, 2016
Barbara W.
0 reviews
0 helpful votes
Follow Barbara W.
Unfollow Barbara W.
Share Review
Report Review

Recipient was delighted
January 9, 2016

Recipient was delighted

Date of experience: January 9, 2016
Marcia D.
0 reviews
0 helpful votes
Follow Marcia D.
Unfollow Marcia D.
Share Review
Report Review

It went very smoothly...
January 9, 2016

It went very smoothly...now I just hope it arrangement gets delivered timely and that the flowers are breath taking. After the flowers were delivered I was not as pleased with the actual product. The picture looked much prettier on my phone. But your customer service was amazing. Thank you

Date of experience: January 9, 2016
Kathleen S.
0 reviews
0 helpful votes
Follow Kathleen S.
Unfollow Kathleen S.
Share Review
Report Review

Flowers not delivered as requested
January 9, 2016

Flowers not delivered as requested. I had to contact then to find out when they would be delivered and they told me they could not find a florist that would deliver that day, as I requested. If I hadn't sent the email asking I don't know if they would have contacted me indicating this. I did pay an extra $2.99 for same day delivery. They did upgrade the flowers for me for the inconvenience.

Date of experience: January 9, 2016
Annie H.
0 reviews
0 helpful votes
Follow Annie H.
Unfollow Annie H.
Share Review
Report Review

Thank you!
January 9, 2016

Thank you! It was very smooth.

Date of experience: January 9, 2016
De A.
0 reviews
0 helpful votes
Follow De A.
Unfollow De A.
Share Review
Report Review

Best experience I have ever had ordering flowers out of state. I ordered them at 8:58 am from CO and I got a thank you text by 11am. A little higher in cost but VERY PLEASED and will use this again for all my out of town flowers! Thank you for making my mother's 70th birthday special on a "oh no I forgot to send something!" kind of thing. Oops.

Date of experience: January 9, 2016
Sruthi B.
0 reviews
0 helpful votes
Follow Sruthi B.
Unfollow Sruthi B.
Share Review
Report Review

The vase customization is just a paper print
January 9, 2016

The vase customization is just a paper print. Did not expect it. Flowers are very small.

Date of experience: January 9, 2016
Christina Y.
0 reviews
0 helpful votes
Follow Christina Y.
Unfollow Christina Y.
Share Review
Report Review

Quick and easy, the way I like it
January 9, 2016

Quick and easy, the way I like it. Also great selection.

Date of experience: January 9, 2016