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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Angela B.
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The person that I sent the flowers to was very happy with the flowers and balloon. She said they were beautiful and she loved them

Date of experience: January 15, 2016
Nichole P.
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The site was fast and easy to navigate with reasonable pricing and on time delivery. My mom loved her flowers!

Date of experience: January 15, 2016
Millie B.
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Just wish the arrangement would have looked more like the selected picture. It was still fine though.

Date of experience: January 15, 2016
Cheryl L.
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Easy site to use
January 15, 2016

Easy site to use. Convenient. I did think there was a live bamboo plant in this arrangement however.

Date of experience: January 15, 2016
g c.
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The shopping experience was quick and painless
January 15, 2016

The shopping experience was quick and painless. I ordered it for same day delivery. It was not a simple bouquet, but did not want to settle. Because of this the order came in a day late. The service apologized with a note to my friend letting her know it was their fault. They did not only follow up with an email, but a phone call as well to make sure I was happy with their remedy

Date of experience: January 15, 2016
robyn X.
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Pretty quick
January 15, 2016

Pretty quick

Date of experience: January 15, 2016
d m.
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Flowers wilting roses didn't last a day and a different vase then what was shown.

Date of experience: January 15, 2016
lisa l.
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Just find
January 15, 2016

Just find

Date of experience: January 14, 2016
PeeWeeHI G.
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I bought the Premium Let's Celebrate arrangement that's shown in an orange glass vase. The flowers were beautiful and fresh and the delivery was on time, which was great because it was for a party centerpiece. But, I was dismayed at the small size of the arrangement. It was a beautiful bouquet but I expected the premium level to be a larger arrangement. Also, it came in a red round glass vase instead of the orange one in the web picture. The vase color and shape is important because it was meaningful to the person being honored at the party and that was also a big factor in how I selected that arrangement. I've purchased here before but this is the first time I was disappointed.

Date of experience: January 14, 2016
Linda W.
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I will check on the condition of the flowers as I can talk openly with the recipient. If they are as pretty as the picture, I will be using you from now on. If not, I will be asking for a refund!

UPDATE after delivery: These flowers were a joke. They looked absolutely nothing like the picture from which I picked my flowers. I chose the Radiant Peruvian Lilies. The few flowers in the arrangement were nothing like the picture, where there were numerous stems of flowers. I have a picture of them, which I plan to forward to you. I'll never use your services again and will certainly tell others how dissatisfied I am. I don't know how CNBC ever gave you such high praise. I would like a refund on this poor excuse for an arrangement. They weren't worth the $14.99 delivery, much less the total price of $42.99. I am embarrassed that my friend thinks I was this cheap.

Date of experience: January 14, 2016
Ken G.
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Fast Service
January 15, 2016

Fast Service. Nice flowers. True to picture.

Date of experience: January 14, 2016
Geeta L.
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Excellent service and order updates
January 15, 2016

Excellent service and order updates. I had flowers delivered to US.all done efficiently

Date of experience: January 14, 2016
Lana B.
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Beautiful Flowers
January 15, 2016

Beautiful Flowers. Fast Service.

Date of experience: January 14, 2016
liz W.
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It's so easy to order from this site!
January 15, 2016

It's so easy to order from this site!

Date of experience: January 14, 2016
D F.
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I wish I had been notified of the shipping price ahead of time. It caught me off guard, wasn't shown until the end, and was more than I expected ($15).

The product arrived later in the day than I expected, but it made me uneasy because I had no way to track it, and it needed to arrive on that day. It eventually got there, and technically did meet the deadline.

The picture showed blue flowers, which is part of why I made that selection, but the arrangement arrived with only white and yellow flowers. Beautiful, but not what I imagines.

Date of experience: January 14, 2016
Tammy M.
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Thank you for having a site that was easy to use!
January 15, 2016

Thank you for having a site that was easy to use!

Date of experience: January 14, 2016
Patricia A.
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Lovely arrangements, good prices and easy site navigation. Timely delivery however I thought the arrangement could have been a tad larger.

Date of experience: January 14, 2016
Linda H.
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Easy shopping, great service time and nice flowers. Thank you

Date of experience: January 14, 2016
kathy c.
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None
January 15, 2016

None

Date of experience: January 14, 2016
Christina a.
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Very easy to use from a phone browser, great shopping experience. After getting the flowers they looked nothing like the ones I purchased, not even close. I was offered a gift certificate which I will never use because I cannot trust that the company will send what I order.

Date of experience: January 14, 2016