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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jose S.
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Good Web Site...
January 20, 2016

Good Web Site...easy navigation.please deliver tomorrow!

Date of experience: January 20, 2016
A W.
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Flowers were left on doorstep by delivery person
January 20, 2016

Flowers were left on doorstep by delivery person. Recipient of flowers did not know they were coming and didn't find them until the next morning.

Date of experience: January 20, 2016
MrFolkner A.
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For the most part pretty good, but 2 times now the flowers I've gotten have not been the greatest quality, already wilting or clearly not healthy I've called and asked about it, but was told that the product was accepted and there wouldn't be any thing further done about it.

Date of experience: January 20, 2016
SA H.
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I had a very bad experience with a fruit basket order and the replacement. I'm hoping 3rd time is the charm...

Now that the flowers have been delivered I'm disappointed. The fullness of the bouquet and the color does not even compare to what was shown and what I ordered. I guess it's just my luck.

Date of experience: January 20, 2016
Danielle Y.
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Great
January 20, 2016

Great

Date of experience: January 20, 2016
Patsy K.
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Overall experience was good
January 20, 2016

Overall experience was good

Date of experience: January 20, 2016
Amanda R.
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After seeing a picture I noticed none of the lilies were open so I was 3 roses and a bunch of closed lilies which made it look tiny.

Date of experience: January 20, 2016
Elizabeth S.
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My Aunt loved the flowers, so all is well
January 20, 2016

My Aunt loved the flowers, so all is well.

Date of experience: January 20, 2016
Paul Z.
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It was good overall
January 20, 2016

It was good overall

Date of experience: January 20, 2016
Gail K.
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I am told the flowers are beautiful
January 20, 2016

I am told the flowers are beautiful. I am however confused as to why delivery charges should be almost as much as the flower order.

Date of experience: January 20, 2016
melissa p.
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The flowers were beautiful, even more than I expected. Will definitely call again!

Date of experience: January 20, 2016
Donna M.
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N/a
January 20, 2016

N/a

Date of experience: January 20, 2016
David W.
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Easy to use
January 20, 2016

Easy to use. Ideal for after-hours shopping.

Date of experience: January 20, 2016
Wilfredo C.
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It was a good service
January 20, 2016

It was a good service

Date of experience: January 20, 2016
nicole E.
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I was expecting more color overall
January 20, 2016

I was expecting more color overall. Everything was pink and I thought there would be more contrasting colors.

Date of experience: January 20, 2016
Peejay Y.
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It was very easy to place my order
January 20, 2016

It was very easy to place my order

Date of experience: January 20, 2016
Catherine M.
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The roses turned out beautifully!
January 20, 2016

The roses turned out beautifully! I sent them to my mom in Georgia after she had surgery. She loved them! She said they smell and look amazing. They were also delivered when they said they would be, which was a day and half after I made the order. I wasn't too excited about the "service/handling" price put on the total at the very end of the checkout, but overall the dozen roses was cheaper than anywhere else I've seen. Yay!

Date of experience: January 19, 2016
Lisa D.
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Easy!
January 20, 2016

Easy! Reasonable prices! Thank you!

Date of experience: January 19, 2016
Tony A.
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Ipaid for the product to be delivered in the morning, she did not receive them till mid-afternoon. Wquld appreciate a refund for not being delivered in the morning

Date of experience: January 19, 2016
Gabrielle W.
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Placing the order, even to a college dorm, was very easy and the customer service representative answered my concerns thoroughly.

Date of experience: January 19, 2016