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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Returning customer
Didn't like the big white stems used
I picked the arrangement because it was all yellow
Was grandma's favorite color.
Was disappointed by the design & the way it looked
It was a nice balloon bouquet
Easy and to the point. The flowers were delivered on time and my mother love them. Thanks for a great service and price.
Easy to order with good prices.
From the website it seemed to be a nice and varied "Premium Fruit Basket" and well priced. Although we did not get to see the final product delivered, the person they were intended for was very happy to receive them.
We will purchase again from "fromyouflowers.com".
WAS SO EASY TO FIND WHAT I NEEDED, AND NO BLACKOUT DELIVERY DATES!
The flowers were very fresh and pretty. But I expected them to be a little bigger. My mom enjoyed them.
The flowers were fresh and delivered on time. Thank you.
I have used your company before with wonderful results.
15 dollar handling fee at check out was a surprise. Flowers received were fine but 2 of 3 lilies were still not bloomed. Teddy bear add-on was good quality and size
The size and price were very good. The quality of the arrangements was just OK. It was very boring with very little color, mostly greens and a couple lilies
12/19/16 by far the best flower website i have used. Now im just waiting to see how the flowers are delivered and how they look.
12/24/16- update- so i gotta stick to my original statement. I am VERY happy with what was delivered. It was for a funeral, and by far it was the best and biggest arrangement that was sent. I am very happy with the price for what was given. Although i did have to contact customer service by phone to check on delivery because i received no notification when it was delivered. I 1st sent an email through the website to get an ETA for the flowers. No response. So after waiting about 5 hrs, even though the web says they will get back to you within 1 hr, i sent another email requesting an ETA. No response to the second email. This time i just waited til the following day and sent another email for ETA. No response to the 3rd request. So I finally called the 800 number for customer service since i was getting nowhere with email requests. When i finally did call, they were more than helpful. The rep put me on hold to call the local florist, to get a time it was delivered (it had already been delivered by that point), and also was able to tell me who signed for it. Because it was for a funeral there were alot of non family members around, so just to make sure, i wanted the name of who signed for it. The arrangement was amazing, and oh my, it was way bigger than expected. I ordered the medium size. Honestly, i would have paid way more for what i got. Im very happy! I will be recommending and also using in the future. Im very happy! Some of the blooms were not open, but it wasnt a problem. It was so full to begin with, you really didnt even notice that some werent open yet. So atleast it will last a few days longer. I will NEVER order from those others, who shall not be named, ever again.
Thank you, very nice
Flowers looked nothing like what I ordered.still looked ok...but was not what I expected.):
I was surprised to see a coupon attached to the sympathy card. During a funeral - that was not necessary to promote.
Some of the flowers in the arrangement looked a little brown.
I think the "20%off" is misleading. It seems like a ploy to get your name on the email list. That was a bit disappointing.
I wasn't happy with the last minute "service/handling" charges of $14.99? But... the person receiving the flowers was happy with the item so for now I'll have to except the "service/handling" charge.
Simple. Good prices.
Great first order discount. Easy to use website.
The fruit and former basket delivered was very small for what I paid. This is what I would have expected for a regular or mid-level item, but I paid for the highest level and feel it was not worth the cost. Additionally, it looks like items that were just thrown together, it did not meet the expectation of a presentation by a professional.
Regarding the shopping experience: There is no way to edit the items in the cart- I wanted to upgrade to the premium and had to go back and completely re-enter all the information. There was not an easy place to find the delivery cost before completing most of the check out process.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members