Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I bought two dozen pink and red roses plus a "face vase" for my 87 year old parents for their 65th wedding anniversary. They said the flowers were beautiful but it was very difficult for them to open the box the vase and flowers came in. I did not realize the roses were being shipped in a box and not being arranged and hand-delivered. It took them 30 minutes to get it unwrapped and placed in water. Unfortunately they dropped and broke the vase while opening it. The glass broke but the picture and customization was just a piece of paper that is water proofed and lines the vase so that was in tact. Just sharing these facts if it helps with your decision. Service and the product were both good but I would be selective who I would ship un-arranged flowers to in the future.
Quick and efficient delivery. Flowers looked different in person than on website, preferred look on site.
It's pretty but quite different from the displayed photo on the website..
Great prices and love the multiple checkout options (paypal, amazon, credit)
The orchids were dried, the flowers did not look fresh
Great selection, easy to use site, quick, fast and efficient delivery
Shopping experience has been outstanding!
Easy ordering. Although the flowers were not exactly as pictured, they arrived in good condition and were nice.
Couldn't actually say how satisfied I was with product. Have not seen. But response was very positive.
More expensive than listed
Good price for the gift I got. Will use it on the future gifts
Easy,, My mother loved them that's all that counts
I ordered from you because of the 4 hour delivery, it was my daughters birthday, she didnt get her flowers until the next day! I am really upset that they were not delivered on her birthday! Over 24 hours later she recieved them, they didnt even appologize to her! I am not happy!
Appreciated the florist phoning me (even if it was by mistake). They were very courteous and friendly. The Shipping and Handling fees are a little high (14.99) especially when you are placing the order with a local florist in the town where the delivery is being made. As far as we know, our co-worker has retrieved their basket from the front door/porch. As no one answered the door at the time of delivery.
I appreciate your time and consideration regarding this matter. It was very important.
Thank you, Debbie N. Oak Ridge, TN
Very easy website, quick transaction and great delivery
Great experience. But that 14.99 was crazy and out of nowhere. Felt like it should of been shipped earlier than 5:00pm
Wonderful arrangement, arrived right on time.
I just wont. Nothing against your service.
Ordered for my mom for her birthday she loved the "birthday cake" flowers
Very dissatisfied with the "deluxe", very small arrangement that I sent in sympathy. Yes, it was delivered on time, and the online shopping experience was relatively easy. However, the arrangement minimally resembled what I had purchased and was a very small arrangement. More important, the card had typos, specifically, instead of "Aunt Helen", the card read "a ANT Helen". Frankly, I was embarrassed to have my name signed with the flowers. I will not use this website in the future regardless of the employer discount.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

