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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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megan t.
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I was very disappointed to find that the tulips were not in the arrangement as stated. They are my friend's favorite flowers, and you used daffodils instead. Very unhappy to not get what I paid for. It was awkward to call her and say "see, I remembered your favorite flowers are tulips" and be told "but there aren't any in this arrangement." Wow, total let down. I probably won't use your service in the future. In the past you always did a great job, but you really dropped the ball on this one. Now her birthday has come and gone, and it was a let down. I would like a refund.

Date of experience: February 1, 2016
Brian B.
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No comment
February 1, 2016

No comment

Date of experience: January 31, 2016
Maribel B.
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Prices were best I found on Internet
February 1, 2016

Prices were best I found on Internet
I was NOT happy with the delivery time! This was for a funeral. I ordered the flowers the day before, went to the funeral the next day at 4pm and the flowers had not yet been delivered. When I go there I asked a family member about the flowers and she said nothing was delivered and that we should call and have tjem rerouted to the family home instead since timing was going to be tight. I don't know when they were delivered. I was too embarrassed to ask the family, again. I do know that they got there in time for the burial and the told my son that the arrangement was beautiful.
The price was great but not worth my stress of trying to hunt down flowers. It would have been nice to see them at the wake so I could provide some better feedback.

Date of experience: January 31, 2016
Jen T.
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The flowers were absolutely gorgeous!
February 1, 2016

The flowers were absolutely gorgeous! Very pleased with the service and flowers.

Date of experience: January 31, 2016
Jen Y.
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My mom loves her flowers
February 1, 2016

My mom loves her flowers. I'll be ordering again from them.

Date of experience: January 31, 2016
Brenda O.
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Easy ordering on line
February 1, 2016

Easy ordering on line. Good selection of flowers. However, the delivery charge is somewhat high

Date of experience: January 31, 2016
Nicole K.
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I am generally satisfied with this company and products.

Date of experience: January 31, 2016
karen F.
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Easy except that i had another discount code that the site would not let me enter.

Date of experience: January 31, 2016
Joan N.
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Always a great experience using your website
February 1, 2016

Always a great experience using your website. I like the variety of products available.

Date of experience: January 31, 2016
Kaz I.
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I placed the order and the recipient received it the same day (as requested)
Recipient said the fruit basket was beautiful!

Date of experience: January 31, 2016
JoAnn G.
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She loved the arrangement
February 1, 2016

She loved the arrangement

Date of experience: January 31, 2016
Kimu C.
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My daughter loved her flowers thank you
February 1, 2016

My daughter loved her flowers thank you

Date of experience: January 31, 2016
Brenda f.
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Was very satisfied with the order experience
February 1, 2016

Was very satisfied with the order experience. Thank you the flowers were very pretty

Date of experience: January 31, 2016
Andrea A.
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Nice that you showed me only same day delivery options. Other websites ask you for same day but then still show non same day products. Thank you

Date of experience: January 31, 2016
Hernan E.
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Flawless and fast
February 1, 2016

Flawless and fast

Date of experience: January 31, 2016
Disappointed F.
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The flowers were delivered one day early, not on the recipient's birthday. The flowers were more thrown together than arranged. They have given me $15 off next purchase but that does not make up for the disappointment for this order. This was a particularly rough year for my friend, her husband,Mother, and MIL all died within a few months of each other. I wanted to send her some beautiful flowers to cheer her up and was deeply disappointed by the service.

Date of experience: January 31, 2016
Barbara L.
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Very pleased with my first order...
February 1, 2016

Very pleased with my first order...I will definitely order again.

Date of experience: January 31, 2016
Peggy N.
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It was good
February 1, 2016

It was good

Date of experience: January 31, 2016
T H.
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My niece said they are beautiful and loved them
February 1, 2016

My niece said they are beautiful and loved them. Thank you so very much for the beautiful arrangement & next day service was perfect and timely. I will be back and referring your service to all of my family and friends. :)

Date of experience: January 31, 2016
Lynn S.
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Very glad to find a website that was easy to use and able to deliver to this zip code. Many other online florists could not

Date of experience: January 31, 2016