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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kim N.
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I have been using FromYouFlowers for a while now and have a great experience every time. Customer service is awesome!

Date of experience: February 2, 2016
John H.
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Just about as easy as can be with clear instructions. The recipient was also very pleased.

Date of experience: February 2, 2016
Ed G.
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Easy to use and fairly reasonable price
February 3, 2016

Easy to use and fairly reasonable price

Date of experience: February 2, 2016
Daniela S.
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Pleased so far
February 3, 2016

Pleased so far. Hope the flowers will be fresh and delivered as expected.

Date of experience: February 2, 2016
Liseanne A.
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What I ordered was not what was received
February 3, 2016

What I ordered was not what was received. The arrangement was not as pictured.

Date of experience: February 2, 2016
Courtney I.
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I ordered Orange Sorbet, which as shown with orange roses, orange lilies and minimal greenery in a spherical shape. What arrived was a few orange roses, the lilies, some purple filler, and a ton of greenery in a tall vase with a triangular shape. My friend liked the arrangement, but it was nowhere near what I ordered.

Date of experience: February 2, 2016
Allan R.
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Thank you I'll order again
February 3, 2016

Thank you I'll order again

Date of experience: February 2, 2016
Jen R.
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The bouquet I ordered did not match the bouquet received. I know that the florist can make slight changes depending on the season however, the arrangement didn't even resemble the one I picked out. Bummed about that. The colors were completely different.

Date of experience: February 2, 2016
Ann I.
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Our daughter loved the flowers
February 3, 2016

Our daughter loved the flowers. They were delivered promptly.

Date of experience: February 2, 2016
Jack s.
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They kinda looked like the picture but not exactly what I was looking for.

Date of experience: February 2, 2016
Tina H.
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Love the pictures and descriptions
February 3, 2016

Love the pictures and descriptions - made choosing
Arrangement very easy

Date of experience: February 2, 2016
alysha B.
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...
February 3, 2016

Date of experience: February 2, 2016
Kathy B.
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The arrangement looked just like the picture presented on the website--very much appreciated!

Date of experience: February 2, 2016
Florence N.
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Very straight forward
February 3, 2016

Very straight forward.
The recipients were very pleased,

Date of experience: February 2, 2016
Doni E.
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The hardest part was picking which flowers to send they were all so beautiful.

Date of experience: February 2, 2016
C M.
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Flowers were nothing like the online pictures
February 3, 2016

Flowers were nothing like the online pictures. Paid for the upgrade. Flowers looked dead and wilted. Very disppointed.

Date of experience: February 2, 2016
Tina X.
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Order was late but everyone is talked to was very polite and friendly

Date of experience: February 2, 2016
Shelia O.
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Everything was perfect and well worth the money
February 3, 2016

Everything was perfect and well worth the money.

Date of experience: February 2, 2016
sherry g.
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It was easy to order and I liked the fact that there is same day delivery

Date of experience: February 2, 2016
Connie P.
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Fees and shipping very high
February 3, 2016

Fees and shipping very high. Almost doubled the price, and on my budget that was hard to justify the cost. Probably won't use internet flower delivery again, unless some kind of emergency. Will use local florists or call the city I want them sent from directly.

Date of experience: February 2, 2016