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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Monica L.
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15$ handling fee was not clear until end
May 19, 2020

15$ handling fee was not clear until end

Date of experience: May 18, 2020
Sandy M.
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I picked all purple flowers a good size and what came a mix color and smaller size

Date of experience: May 18, 2020
Tom B.
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Looked just like the picture
May 19, 2020

Looked just like the picture. They came around 3:30 which worked out fine.
My overall rating I would use this service again.

Date of experience: May 18, 2020
Eve F.
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I sent these as a thank you for help during the pandemic. They are beautiful and very much appreciated by the recipient. I chose these because the blooms last so long.

Date of experience: May 18, 2020
Molly M.
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I feel like the prices are disingenuous because of all of the fees you add at the end of the process. Last night I also had multiple problems with checkout and I had to open a new account. Then even that account kept telling me to call customer service so I had to start again this morning and it hadn't saved the vase I had made and I wasn't able to add in any coupon codes. I don't appreciate that you can only use one coupon code at once.

Date of experience: May 18, 2020
Sandy M.
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I am hoping it gets delivered tomorrow 5/16
May 19, 2020

I am hoping it gets delivered tomorrow 5/16

Date of experience: May 18, 2020
Dwayne M.
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I didn't receive the flowers i picked to receive.

Date of experience: May 18, 2020
J B.
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Very pleasant experience
May 19, 2020

Very pleasant experience. Easy site to navigate. Will await my sister's response regarding the flowers fromyouflowers.
Since this was no contact delivery. If my sister would not have gone out her front door she wouldn't have known she had a delivery till I called her after 5pm.

Date of experience: May 18, 2020
Katrina F.
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Did not receive the item ordered
May 19, 2020

Did not receive the item ordered

Date of experience: May 18, 2020
Cory I.
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The service fee of $15 is really off putting for something you already spent $60 on.

Date of experience: May 18, 2020
Quachetta B.
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The flower was nice and it was delivered on time period however it does not reflect the add. I was expecting more flowers in the arrangement.

Date of experience: May 18, 2020
Jrcarp Z.
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Flowers were great they just didn't get there overnight like advertised but they got there and made my friend very happy and that it what counted!

Date of experience: May 18, 2020
Lisa H.
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Great selection of plants and flowers
May 18, 2020

Great selection of plants and flowers.

Date of experience: May 18, 2020
Rosalie B.
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First time buyer will be a repeat buyer
May 18, 2020

First time buyer will be a repeat buyer. Thank you!

VERY SATISFIED

Date of experience: May 18, 2020
Teri C.
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Hidden fees were very annoying!
May 18, 2020

Hidden fees were very annoying! I thought it was going to cost $40. It ended up being $75!

Date of experience: May 18, 2020
Joyce D.
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Was unaware of added tax etc when starting order. This should be show on your info

Date of experience: May 18, 2020
Barbara E.
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The arrangement was very pretty
May 18, 2020

The arrangement was very pretty. It didn't include the colors that I ordered and arrived in a clear vase instead of the orange vase that was shown so honestly that was very disappointing

Date of experience: May 18, 2020
Emelie S.
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Very easy
May 18, 2020

Very easy. Lots of flower arrangements to choose from.

Date of experience: May 18, 2020
Sophia W.
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Easy
May 18, 2020

Easy

Date of experience: May 18, 2020
Dave G.
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A very convenient way to get flowers to family when they are not close by.

Date of experience: May 18, 2020