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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Those surprise handling fees are very disappointing.
As a follow up, I tried contacting the site and was auto-responded that my inquiry would be replied to within one hour. I never received a response. And the delivery notification never updated on the website when I checked status. I was trying to change the delivery date from same day to next day as the recipient left her place of business (delivery address) several hours early. I was unable to make a change to the order and got stuck with expedited fees. Not terribly impressed with the service and the price was loads more than I would have paid if I had just stuck to a local florist. Lesson learned.
It was great and easy... The $14.99 charge was a surprise.
It was fast and easy to do
Quality flowers/arrangements. Good value. Delivered on time. Easy user-friendly website. Like the "view similar products" link.
The florist did an amazing job and the flowers were perfect!
Received.
Two bunches of flowers sent to two different locations... one delivery was exactly as expected & very pleasing. The other delivery was disappointing, much smaller than anticipated, a completely different pose to what I expected.
Hidden charges are always an unpleasant surprise
I have used this company before recipient always says the flowers are beautiful.
Very easy process! Great selection and prices! Not crazy about $15 processing & handling on top of $3 same day delivery extra charge... I hope she LOVES the arrangement AND balloon!
I placed an order for my friend's birthday with same day delivery. Almost 24 hours later I had to contact customer service to see if the order was ever delivered. Now I understand that there are situations where the homeowner isn't home etc. however, I received an email confirming that the delivery was completed the same day when it clearly was not.
I had to spoil my surprise and reach out to my friend to see if she had received a package - she had not prior to going out to lunch, but upon her return to her home, she saw the flowers at her door.
Why would the vendor state their delivery was completed the same day when it wasn't. I am not pleased.
Flowers came fresh. Wife really liked them.
Didn't know I had to put my middle initial by my first name on card info
Had to call. Representative helped me out
Well the order was not anything close to the picture you have on your website. My daughter sent me a pic of the flowers and they were not even close. I even ordered the premium to get more and it looks more like the basic but definitely not the premium.
THought it should have made it easier to pick a funeral home when I choose sympathy flowers. Appreciated updates re delivery
SO far the ease of ordering has been great we will see if the gift is delivered correctly.
Ok the planter was delivered in a timely fashion however it was suppose to be a" Butterfly arrangement" order and there was no Butterfly in the order however it was on the picture not sure why? But its OK it was just a symbol of meaning to the person who received it.
I am very pleased with the product delivered. It arrived at a good time and everything went as planned.
It was good until at the end it says check this box if you do not want a magazine subscription. If I didn't notice that I would have been forced into a subscription I didn't want or need. That should be taken off your site.
A little pricey but very good delivery time
Very nice and smooth
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members