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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Thomas M.
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I was happy with the overall product and delivery
February 15, 2016

I was happy with the overall product and delivery

Date of experience: February 15, 2016
Tom M.
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Was great And would like to thank you
February 15, 2016

Was great And would like to thank you.

Date of experience: February 15, 2016
William R.
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Adequate
February 15, 2016

Adequate

Date of experience: February 15, 2016
Nicole R.
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Flowers were delivered fresh and in a timely manner
February 15, 2016

Flowers were delivered fresh and in a timely manner.

Date of experience: February 15, 2016
Richard O.
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3 of the roses were dead and the others were damaged due to riding in a cold truck in near freezing temperatures.

Date of experience: February 15, 2016
rafael L.
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Like the selection
February 15, 2016

Like the selection. And prices but always get delivery late. Hopefully it wont happen on this one.

Date of experience: February 15, 2016
Robin Y.
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I placed two orders
February 15, 2016

I placed two orders. The florist delivered one of my orders but not the other. Both orders were for delivery to the same address. I received email confirmations came in showing both had been delivered. I had to call to get the 2nd order delivered. The florist had not put the 2nd order on the truck evidently. If I had not called it would not have ever been delivered. The flower arrangements were tiny. I did not expect them to be large but they were quite small. It was a disappointment indeed.

Date of experience: February 15, 2016
Delora O.
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First time ordering and I will DEFINITELY order again! The flowers were absolutely beautiful. The person I sent them to raved about them! Thank you!

Date of experience: February 15, 2016
Ryan S.
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Super easy website and fast shipping
February 15, 2016

Super easy website and fast shipping. I would do it again.

Date of experience: February 15, 2016
Felix N.
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I will definitely be using fromyouflowers.com again
February 15, 2016

I will definitely be using fromyouflowers.com again.

Date of experience: February 15, 2016
James L.
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All Good!
February 15, 2016

All Good!

Date of experience: February 15, 2016
steve A.
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The arrangement looks absolutely nothing like the display. I was very displeased with the end result and think it is clearly false advertising. Additionally i spent 13 dollars on a custom vase which was a cheap glass vase with a picture in it. Nothing custom about it. Very displeased and intend to voice my opinion if need be.

Date of experience: February 15, 2016
Greg T.
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Very happy with the product
February 15, 2016

Very happy with the product. The only issue is I cancelled the order two days before the delivery date and received confirmation it had been cancelled but the flowers were delivered anyway. It caused huge embarrassment and I'm shocked that the man on the phone who said he cancelled my order either lied or is inept at his job. I was told I would get a full refund but I doubt that now will be the case. Very unhappy.

Date of experience: February 15, 2016
Jerel c.
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Good just price to high
February 15, 2016

Good just price to high

Date of experience: February 15, 2016
David S.
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Flowers were beautiful, and delivered on-time in Los Angeles from my order placed in Atlanta!

Date of experience: February 15, 2016
John W.
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Good job
February 15, 2016

Good job. I did not get a valentine's day card as I requested

Date of experience: February 15, 2016
henry c.
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I have to say u came through big time as the flowers i order weeks in advance were delievered on valentine's day to my job site for my big crush.thx again and u now have customer for life. =)

Date of experience: February 15, 2016
William W.
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Excellent all around
February 15, 2016

Excellent all around

Date of experience: February 15, 2016
Michael W.
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I had a great experience and really appreciate the and written card. That was so much better than it being typed.

Date of experience: February 15, 2016
Tayla Z.
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You guys always have great selections, cheaper prices but you never send out the delivery or tracking numbers soon enough and a few of my last orders have been completely wimpy for a deluxe or whatever larger size and more money dollar figure arrangement is. It's sort of a rip off if I may say so.

Date of experience: February 15, 2016