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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Great selection, easy process. This is my first order, and hope the product is as nice as the order experience.
Update after delivery: The flowers came from 1-800-FLOWERS. We have ordered from them directly twice, and on both occasions the flowers were anything but fresh, and wilted overnight (roses bent over just under the flower, and even the fill drooped the next day). THIS WAS NO EXCEPTION! 1-800-FLOWERS has the most "less-than-fresh" stock I have EVER seen! The only good things I can say are that 1) they were delivered on-time, and 2) ordering them through the American AAdvantage portal on a deal of 12 points/$1 put almost a thousand points in my account. Other than that, I'm sticking with one of the larger-name national florists, as their network carries extremely fresh stock (we've had flowers last more than a week from those vendors).
Handling fee was a surprise. Please disclose this sooner in your pricing.
I previously purchased from fromyouflowers.com and was very pleased with the experience. However this time, I purchased Valentine's Day flowers for my husband. The flowers were not delivered on time or the same day even though I paid a premium delivery charge.
I followed up and found customer service to be helpful in determining why the flowers weren't delivered the day after but I did not receive any calls to state the flowers would not be delivered.
Great shopping experience. Coupon came in handy. Website very organized and easy to use.
Was fast, easy, and economical. Very pleased with the quality.
It was made easy. More feedback after delivery
Vase arrived broken an the white roses where wilted
Great flowers!
First timer, we will see
Easy, efficient, a great flower buying experience.
Was nice, thanks
Free shipping made it easy, but wasn't to happy with the final product, no ice, no water just came in the box and they were already wilting...
Easy to navigate thur the website.
I've used this service in the past and will continue to use.
Wasn't expecting the service fee of $14.99.
I checked numerous website and none of them had a website that was easy to browse. You guys had better choices than most out there. Made my life easy and made my day.
Loved the timing and order
The service was great and in a timely manner
It is VERY difficult to read the page, print is very light and hard to read
Would prefer to know delivery/service charge earlier
The bouquet that was delivered didn't resemble what I ordered. The flowers/colors were similar, but the bouquet wasn't arranged - it looked like someone grabbed the flowers and jammed them into the vase. I was very disappointed, as this delivery was to welcome a surgery patient home. I called Walnut Creek Florist and talked to three people before they agreed to replace the flowers. I went through the third degree by one of the people I spoke to. The flowers were replaced that day, and while they were an improvement they still didn't look like what I ordered. From now on I'll use a local florist for local delivery even if it costs more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members