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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Christine V.
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Flowers were beautiful and awesome delivery!
February 22, 2016

Flowers were beautiful and awesome delivery! Very pleased :) thank you!

Date of experience: February 22, 2016
Greg K.
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Vase was purple colored, not clear as depicted in the picture. Was smaller than I expected for the price.

Date of experience: February 22, 2016
Stevi Y.
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The ordering experience is easy and there are many options to choose from, the flowers were gorgeous!

Date of experience: February 22, 2016
Happy c.
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What we expected
February 22, 2016

What we expected. Thank you!

Date of experience: February 22, 2016
Carol L.
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Received one day late
February 22, 2016

Received one day late

Date of experience: February 22, 2016
Lynn D.
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My flowers ordered were beautiful, the only part missing was the banner I ordered saying beloved mother but otherwise they were perfect..

Date of experience: February 22, 2016
Lisa W.
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The first order had pretty flowers, but looked they someone grabbed the flowers and stuck them in a vase and tied a ribbon around it - and - the balloon I ordered wasn't attached or included. I notified the company and a new arrangement with balloon was delivered to the recipient that was prettier with balloon. Neither of the arrangements; however, looked like the arrangement in the pictures I ordered from. I spent extra money and am somewhat disappointed, but they did make it right by delivering a new arrangement within 24 hours.

Date of experience: February 22, 2016
Amber A.
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Great products and timely fast delivery
February 22, 2016

Great products and timely fast delivery

Date of experience: February 22, 2016
Micky B.
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Easy & quick to do
February 22, 2016

Easy & quick to do.

Date of experience: February 22, 2016
Tanner C.
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The delivery was delayed and wasn't able to cancel my order. Your customers already pay too much for your flowers and your delivery fee at least get them to your customers on time. My flowers were not going to arrive on my desired date so I tried to cancel the order. Well you guys said it was too late to cancel. I don't want flowers delivered on the wrong date. When they finally arrive, one of the roses was broken. I report this and only get 15% of my money back. So you guys try to give me a gift certificate for $15 as well. I can't order anything in my area code for less than $35. It is ridiculous that I didn't get any more money back on my order for flowers that are broken when they arrive. $7 back when I paid a total of over $70 for the delivery fee and everything is awful business. I can tell you one thing, you've not only lost one customer in me but I will be telling everyone I know not to use you're business when ordering flowers or any product for that matter. I will submit reviews and post on social media about the terrible experience I had with you and how you hardly even tried to make peace with me after all of these incidents with $7 back on my card. You send me gift certificates like you expect me to ever order from you again. Lastly, how on Earth are you going to charge me Valentines Day prices on my flowers when you can't even deliver them on time. Utterly disgraceful business. I've never done business with a company so poorly run as yours.

Date of experience: February 22, 2016
De C.
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Please note that the recipient called me and that the flowers were delivered one day to early and
At the wrong address, delivered in house nr 5 instead of nr 9

Lisette

Date of experience: February 22, 2016
Nitashi W.
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Quick delivery and beautiful arrangement!
February 22, 2016

Quick delivery and beautiful arrangement! Thank you.

Date of experience: February 21, 2016
Mary B.
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Very happy with my order and will use again
February 22, 2016

Very happy with my order and will use again.

Date of experience: February 21, 2016
Jonathan M.
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Good flowers
February 22, 2016

Good flowers

Date of experience: February 21, 2016
Angela P.
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Purchasing on line was good
February 22, 2016

Purchasing on line was good. Delivery was on time. But I was disappointed with the arrangement. It did not look like the one on the internet - it looked cheaper. Also, I ordered a Banner which was supposed to read:
Troop 333 and Packs 316 and 333. There was no banner. I was truly disappointed.

In fact there was a much bigger and more beautiful arrangement there from our District and it cost the same as your arrangement

Date of experience: February 21, 2016
Monica G.
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Great choices
February 22, 2016

Great choices.

Date of experience: February 21, 2016
Kathy N.
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Very easy to order and love that you will deliver on Sunday!
These were a gift and the recipient loved them!

Date of experience: February 21, 2016
Audrey E.
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Happy to find items on sale
February 22, 2016

Happy to find items on sale.

Date of experience: February 21, 2016
Rena I.
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The flowers were for my granddaughters 18th birthday... she loved them and that's all that matters to me. Thank you

Date of experience: February 21, 2016
Mary S.
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This is a great company!
February 22, 2016

This is a great company! Mary Sue Leathers

Date of experience: February 21, 2016