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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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donald f.
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The gift was rec'd party was very happy
February 23, 2016

The gift was rec'd party was very happy

Date of experience: February 22, 2016
tommie E.
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Goood
February 23, 2016

Goood

Date of experience: February 22, 2016
Cindy B.
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I paid an extra fee for delivery by noon, and my mothers flowers were delivered while she was at the doctors office at two o'clock.

Date of experience: February 22, 2016
Gloria W.
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Awesome...
February 23, 2016

Awesome... Thanks.

Date of experience: February 22, 2016
Nancy O.
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I am seriously disappointed with my order experience. I always give companies a chance to "make things right," however customer service is incredibly poor. I ordered a bouquet labeled as available for same day service, selected and paid for expedited service AND same day/weekend service, but it took more than 24 hours for the order to be delivered. I tried calling customer service to track the order, and received a message that I would need to email them instead. I then submitted my email asking for the reasons for the delay, information about when it would be delivered, and a refund for the services that were paid for but not received. The website said I would receive a response in an hour. It is now 6 hours later, and I still have not been contacted by customer service. In the meantime, the flowers have finally been received by the recipient. Based on this experience, I would be very leary of using their service in the future.

Date of experience: February 22, 2016
rob a.
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Very good
February 22, 2016

Very good. Was for a funeral beautiful plant. Thank you

Date of experience: February 22, 2016
Maria T.
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Shopping is quick and easy
February 22, 2016

Shopping is quick and easy. Customer Service is awesome, very professional, and detail oriented.

Date of experience: February 22, 2016
Roberta B.
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Nice selection and quick handling
February 22, 2016

Nice selection and quick handling. My sister was very surprised and she said, everything was beautiful. Delivery directly to her made her Day! Thanks everyone.

Date of experience: February 22, 2016
Layla C.
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The 20% off was a little confusing
February 22, 2016

The 20% off was a little confusing. It was already showing the percent off price but we based our decision on that thinking we were going to get 20% off that price.

Date of experience: February 22, 2016
ar c.
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The site was very easy to use
February 22, 2016

The site was very easy to use. Very clear, and colourful.

Date of experience: February 22, 2016
Nancy L.
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Thank You now I hope it will arrive on time Thank You

Date of experience: February 22, 2016
Oscar V.
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Very convenient at last minute
February 22, 2016

Very convenient at last minute

Date of experience: February 22, 2016
Joy e.
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I payed extra to have the flowers delivered by 12pm they arrived at 3:30 the receipiant of the flowers had already left the building for the day! Very disappointed with this and would like my money back! So much for the guaranteed arrival!

Date of experience: February 22, 2016
Brenda S.
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Wonderful experience!
February 22, 2016

Wonderful experience! My aunt says the flowers were gorgeous!

Date of experience: February 22, 2016
David T.
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Product much smaller than depicted on website
February 22, 2016

Product much smaller than depicted on website

Date of experience: February 22, 2016
Cynthia O.
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Your site was easy to navigate, and your check out process exceeds others I have used in speed and clarity!

Date of experience: February 22, 2016
Monica E.
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Convenient and easy to use
February 22, 2016

Convenient and easy to use

Date of experience: February 22, 2016
Shaina L.
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The flowers I got looked great
February 22, 2016

The flowers I got looked great. And we're delivered right away.

Date of experience: February 22, 2016
Sandy D.
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Easy and thankful for same day delivery
February 22, 2016

Easy and thankful for same day delivery. Only site that met my needs fast TY!

Date of experience: February 22, 2016
brian X.
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Definitely will shop here again
February 22, 2016

Definitely will shop here again

Date of experience: February 22, 2016