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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Cindy J.
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The overall ordering experience was very simple
February 23, 2016

The overall ordering experience was very simple.

The recipient loved it.

Thanks for your service.

Date of experience: February 23, 2016
Paul F.
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Arrangement was a little smaller then expected or shown on the pictures but looked nice.

Date of experience: February 23, 2016
Dixie M.
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Everything was easy, but I would have liked the dimensions of the flowers selected for delivery. A little more information about them would have helped.

Date of experience: February 23, 2016
Jason G.
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Very easy process!
February 23, 2016

Very easy process!

Date of experience: February 23, 2016
Paula B.
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My mom was very happy with the flowers
February 23, 2016

My mom was very happy with the flowers - she said they were beautiful! Thanks for the speedy delivery! Awesome service!

Date of experience: February 23, 2016
Jo H.
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My daughter received the flowers and took a photo of the arrangement. I was very disappointed with the flowers and nothing like the picture on your web site. There were few flowers and mostly greenery. Not a good buy for the price.

Date of experience: February 23, 2016
Melissa Q.
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Be more upfront about the service fee
February 23, 2016

Be more upfront about the service fee. It is pretty steep.

Date of experience: February 23, 2016
Sara C.
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Your products are fantastic; your prices are not
February 23, 2016

Your products are fantastic; your prices are not. Too much for shipping, handling, and you DOUBLE CHARGE for same day delivery. That is not appreciated. I LOVE your products but due to your double charging would not recommend you. :(

Date of experience: February 23, 2016
Jane Y.
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Good selection and well priced
February 23, 2016

Good selection and well priced

Date of experience: February 23, 2016
Diana S.
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Bear wasn't exactly how I pictured
February 23, 2016

Bear wasn't exactly how I pictured

Date of experience: February 23, 2016
Farzuna D.
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The gift was exactly as i expected!
February 23, 2016

The gift was exactly as i expected!
Thank you very much :)

Date of experience: February 23, 2016
Lori L.
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Great service!
February 23, 2016

Great service! Delivered just as expected.

Date of experience: February 23, 2016
Dana S.
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Ordered same day delivery on 2/22, flowers weren't delivered until 2/23

Date of experience: February 23, 2016
Priscilla W.
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Good service for a good price
February 23, 2016

Good service for a good price.

Date of experience: February 23, 2016
Joshua P.
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Gf loved the flowers!
February 23, 2016

Gf loved the flowers! Thank you! Will buy from you guys again!

Date of experience: February 23, 2016
Ashley W.
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Paid for same day delivery, wasn't delivered
February 23, 2016

Paid for same day delivery, wasn't delivered. Received a call from the company apologizing. Order was delivered today without the balloon i paid for. I called, they again apologized and sent the balloons. The customer service reps are very nice, but the reliability leaves alot to be desired

Date of experience: February 23, 2016
Michael T.
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Arrangement looked fuller online
February 23, 2016

Arrangement looked fuller online. Looked a little sparse upon delivery.

Date of experience: February 23, 2016
Wilson N.
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Handling fee was pretty steep
February 23, 2016

Handling fee was pretty steep. It was half the price of the flowers. Felt like a bit of a bait and switch.

Date of experience: February 23, 2016
Sarah C.
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Was really pleased with the flowers and the free shipping!

Date of experience: February 23, 2016
Gianfranco C.
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Overall experience is very good
February 23, 2016

Overall experience is very good. Thanks for your service.
GB

Date of experience: February 23, 2016