Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My order arrived four days later from the date I requested.
Loved that I was able to get my order delivered the same day and a great representation of the item online
I am pleased with the timely arrival of this beautiful bouquet to a loved one who had lost a family member.
Easy ordering and good time line
I ordered a food basket for my sister in law who just had a baby. I paid extra to have it delivered before noon. It arrived after 430. Also the cookies and food were STALE. I'm disgusted and will never order from them again
Additional fees greatly inflated advertised prices. Just show the true price up front instead of waiting till the end.
First time navigating website ordering was a little challenging, but will be easier next time
Quick and easy and the flowers are always nice
Very easy and positive
I thought that I requested delivery on 2/21 but it was received on 2/22 - I order Orchids for my husband 2-3 times a year and pay about the same for the larger orchids.
Delivery was awesome. The flowers were a little wilted. Not something i would pay 70$ buck for but nice arrangement wise.
The actual arrangement looked much larger when presented in the ad.
My only place to buy flowers
On the day My flowers were to be delivered fromyouflowers.com called me to say that the florist they had arranged had broken the vase i had selected and that they wanted to charge more for delivery. Fromyouflowers apologized and said they were unhappy with the service. They let me know that my flowers would be delivered the next day and used a different florist. My daughter did get her flowers and said they were beautiful. I am very happy with the way Fromyouflowers took care of my order!
Super easy and quick. Hope they are as beautiful as they look!
My paid-for same day delivery was not able to happen, but Just Flowers contacted me & made it up the next day. And supposedly upgraded my arrangement to the next bigger size. I have no idea whether the size change happened tho because I didn't see the flowers since they were sent to a friend in the hospital in another state.
The checkout process was easy, but it automatically checked expidited delivery and charged $4.99 extra on top of the $14.99 delivery so the $19.99 flowers turned into $47! When I called to ask the customer service about the delivery time i realized the extra charge. The representative was very nice and took off the charge. I didn't mind the flowers being delivered in the afternoon. The $14.99 charge was a bit much too. My sister loved the flowers and balloon so I guess it was worth it! Thank you!
Delivery time of before noon did not happen.although I was refunded the extra cost
GREAAAATTTTT
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

