On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I ordered flowers for my sister's birthday - they were delivered about 2 hours after I completed the order & my sister said they were BEAUTIFUL! Great customer service - thank you!
Very easy to manuever
Service was easy to use and provided the service that was requested on time!
I wanted to add another balloon with order but did not have the choice.
On a scale from 1-5 3
I live in Memphis and I sent my grandmother in Texas some yellow lilies and red roses. They arrived as scheduled and she called me very happy with them. A little pricey but It was worth hearing how happy they made her.
Hi recommend this site.
Everything went smoothly and the recipent was well pleased.
Google said 19.99 bouquet. Didn't see them, but was offered a coupon then added additional $15 for delivery. Too expensive for some discount flower place. I was just going to go to my florist, and know I would get money's worth. I ordered when the email came about free delivery but of course the coupon discount was gone. Cheaper, so I did it but these flowers better make my mom smile or I am going all over social media calling this site out. Mom was happy, although they were delivered late in the day.
I was so disappointed the arrangement looked absolutely nothing like what I ordered. I was refunded my money but was told the florist would probably send someone to take them back. I won't be ordering fromyouflowers again.
I work at a veterinary clinic. A really good client of ours had a pet that passed away. We specifically wanted to order her a succulent arrangement. We scoured the internet looking for an appropriate arrangement. We finally found one we liked on FromYouFlowers.com. We ordered it and requested it to be delivered on Friday the 26th. (This was on Tuesday the 23rd) On Wednesday the 24th an arrangement was delivered. It was NOT a succulent arrangement. There was not a single succulent in the arrangement. To top it off it had a plant in it that is poisonous to dogs and cats. I called on Thursday the 25th about the issues. I called once in the morning and the woman I spoke with (who was very nice) assured me she would see what she could do about solving the problem and call me back. She never did. So I called back several hours later. Once again I spoke to a very nice customer service agent who assured me she would get the problem resolved and have the correct arrangement delivered on Friday the 26th. Friday the 26th came and went and no arrangement came. Today, the 27th I called bright and early. The woman I spoke with told me she would call me back within the hour as soon as the florist opened and let me know when the delivery would be made. I never received a call. I am currently on hold with the company (19 minutes and counting) trying to get a refund for my money because they just told me they can't deliver the correct arrangement today.
No problems at all. Excellent price, service and fast delivery. Flowers were what the described to be online.
Easy, affordable, quality flowers and plants to send to loved ones.
You messed up my Valentine's Day order for my Mom and never offered to make the situation right, not even a gift certificate. I am disappointed.
Great
The arrangement didn't seem to have as many pink roses when delivered as was in the picture?
I HAD NO PROBLEMS PLACING MY ORDER. I called the person who received the order I sent to them,I was told by her that the flowers were addressed to ME and not her. I'm lucky that her phone # was on the order or else it could have been a problem.The flowers were NOT coming to me but to her. I'm just glad she received them.
Delivered to the wrong house.
My friend said they were beautiful! Thank you!
Site was easy to use. Good price. We sent butterfly plant garden to co-worker and she loved it!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members