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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Cheryl L.
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I really don't know if she received it or not
February 28, 2016

I really don't know if she received it or not.

Date of experience: February 28, 2016
Massachusetts
1 review
2 helpful votes
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Its been 3 days since I placed my order and the little girls I sent flowers to is still waiting. I will never order from this place again. Every day they leave me a message to call them about the order, you have to wait 45min for someone in customer service to answer only to tell you that they will be there the next day. NEVER AGAIN. STILL NOT DELIVERED

Date of experience: February 28, 2016
josephine M.
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Very useful
February 28, 2016

Very useful

Date of experience: February 28, 2016
Elizabeth M.
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If these get there and everything goes well then I'll be really happy

Date of experience: February 28, 2016
Dennis T.
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Your web site was easy to use, important to someone my age

Date of experience: February 28, 2016
Margaret L.
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All very easy to use although far more expensive than in the UK!.

Date of experience: February 28, 2016
GoddessTT T.
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...
February 28, 2016

Date of experience: February 28, 2016
sherrie K.
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Great for my first time orderingf flowers online
February 28, 2016

Great for my first time orderingf flowers online. They weren't delivered on time, but they delivered late the next day and she was surprised so despite the issue it turned outw well. All of the reps I spoke with were extremely friendly, helpful and knowledgeable.

Date of experience: February 28, 2016
Michelle W.
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They loved it!
February 28, 2016

They loved it! I saw a picture and it was very pretty! Happy to have a discount if I want to send them more flowers this week, my uncle passed early Friday morning do this couldn't have been any better timed delivery. Thanks!

Date of experience: February 28, 2016
Robert S.
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Delivery is high but hey what can I do?
February 28, 2016

Delivery is high but hey what can I do?

Date of experience: February 28, 2016
Carla G.
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Quick and easy
February 28, 2016

Quick and easy. I love the service and will continue to do business with From You Flowers.

Date of experience: February 27, 2016
Aletrice J.
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Pretty good overall
February 28, 2016

Pretty good overall

Date of experience: February 27, 2016
Wendy S.
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Very fast and easy
February 28, 2016

Very fast and easy. Nice selection, however the vase was different than pictured and the arrangement was smaller than expected.

Date of experience: February 27, 2016
sandra c.
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Quick and easy
February 28, 2016

Quick and easy

Date of experience: February 27, 2016
Mary E.
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When I went online to check my order I noticed that the arrangement I chose was on sale for $7.00 less, I would appreciate a reimbursement of $7.00. Although your arrangements are beautiful, the shipping cost is stiff and that makes the total cost of the gift quite pricey.

Date of experience: February 27, 2016
Rosalind B.
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My experience was perfect but the flowers was a mixed bouquet that i did not request
The florist added roses when i only order lilies - the person i ordered the flowers for doesn't like roses
I would like for what ever i order to be only what i order not the florist take on what i ordered

Date of experience: February 27, 2016
Christine B.
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Arrived a day late & was charged $2.99 extra to be there the same day if ordered before 3pm. Sister was in the Hospital & did love the mug/flowers. If for any reason the Hospital delayed bringing the flowers to my sister's room(not very likely) for a day I apologize for my comments & feedback.

Date of experience: February 27, 2016
Della M.
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The funeral spray that I order was beautiful
February 28, 2016

The funeral spray that I order was beautiful. Much more than expected. I have already told several friends of your excellent price, service and the high quality of the flowers. I could not be more pleased.

Date of experience: February 27, 2016
Janet W.
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Easy, direct
February 28, 2016

Easy, direct

Date of experience: February 27, 2016
Lori F.
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Very happy with purchases so far, service and handling fee are a little high

Date of experience: February 27, 2016