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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Christopher D.
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Well I ordered same day and didn't get it the same day eventhough I was well within the 4 hrs guarantee. Then when I sent a email (twice) I never got a response

Date of experience: March 2, 2016
candy J.
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I PAID TO HAVE THE DELIVERY BY NOON BUT I JUST RECEIVED NOTIFICATION IT WAS DELIVERED AT 3:02p.

THIS IS CONCERNING TO ME. I AM HAPPY THEY ARRIVED BEFORE CALLING HOURS BUT I PAID FOR AN ARRIVAL BY NOON.

Date of experience: March 2, 2016
Joseph B.
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Have ordered three times in the last few months. What was sent does not really look like the picture on the website. If the person receiving them does not see the Web picture they would think awe pretty. However getting the picture text to me of what is delivered has been disappointing. Never seems to actually look like what's suppose to be sent.

Date of experience: March 2, 2016
Stan J.
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Had previously used 1-800-Flowers but the last time the item I wanted was "unavailable" and they didn't notify me so the funeral spray I ordered was never delivered. Terrible! So this time I tried "fromyouflowers.com" and was very pleased with the ease of ordering on line, timely delivery (same day!) and the follow up. I will use for all my future flower/arrangement needs.

Date of experience: March 2, 2016
Melanie L.
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First time ordering...
March 2, 2016

First time ordering...will order again! Thanks!

Date of experience: March 2, 2016
Kaylee C.
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Loved the quick delivery and so many options for a decent price.

Date of experience: March 2, 2016
brandy K.
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Flowers were beautiful, healthy and arrived the same day.

Date of experience: March 2, 2016
eileen c.
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This was for my son and daughter in laws' anniversay and they loved the flowers and vase!

Date of experience: March 2, 2016
Robert L.
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Surprisingly easy and quick, delivered quicker than I thought. Will shop here from now on.

Date of experience: March 2, 2016
Patricia U.
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The delivery time could have been quicker
March 2, 2016

The delivery time could have been quicker. The flowers were beautiful.

The communication was excellent.

The $14.99 handling fee was a bit high and not sure what it covered. I paid for same day service but an additional $15.00 was misleading in the price of the flowers on the front page. Even after a discount on the flowers. I think I overpaid. Probably will not use the service again because of this charge.

Thank you for allowing me to give my honest opinion.

Again the flowers were very pretty.

Date of experience: March 2, 2016
Randy I.
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It appears the flowers were received in great condition regardless of being shipped with UPS in a box. Upon ordering the flowers at no time was it disclosed that the flowers would be shipped via UPS in a box until confirmation of the purchase later in the day. I initially was under the impression it was being hand delivered from a local florist not shipped in a box from a remote location. I researched the website and found no information on how and where flowers would be shipped of which is misleading. This needs to be disclosed up front so buyer are aware and not mislead. Regardless the final product of flowers from what I'm told are beautiful.

Date of experience: March 2, 2016
Renee B.
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Quick and easy...
March 2, 2016

Quick and easy...and lots of beautiful bouquets to choose from!

Date of experience: March 2, 2016
Christopher W.
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The flowers arrived in a timely manner and the delivery person was courteous. I gambled on the florists choice and they came out lovely. My wife is thrilled with her flowers.

Date of experience: March 2, 2016
Adam C.
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Discount was nice but the service/handling is ridiculous! And the arrangement was a little shabby.

Date of experience: March 2, 2016
Kym S.
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Always on time and great value
March 2, 2016

Always on time and great value.

Date of experience: March 2, 2016
Barbara M.
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Beautiful arrangements to choose from and easy to process my order.
Thank you so much.

Date of experience: March 2, 2016
Gwynne W.
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This was a thank you gift
March 2, 2016

This was a thank you gift - the recipients adored it! They texted a picture to me and it was quite close to the advertised product. Thank you!

Date of experience: March 2, 2016
chris c.
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Like the instant discount,site is easy to use
March 2, 2016

Like the instant discount,site is easy to use- thanks!
The flowers looked bigger in the picture, but they still were nice.

Date of experience: March 2, 2016
Joan S.
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This was very easy and your site is very helpful. I will give another rating once the flowers are delivered and see how that goes. Thank you, My daughter received her flowers and she loves them and she said that everything looks beautiful. Thank you so much for helping me make my daughters day!

Date of experience: March 2, 2016
Lois R.
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Quick, easy
March 2, 2016

Quick, easy. Didn't have to leave the house or talk to anyone.

I WAS TOLD THAT THE DELIVERY WOULD BE PRIOR TO 5 PM, IT ARRIVED WELL AFTER THAT, RUINED THE SURPRISE.

Date of experience: March 2, 2016