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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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We ordered flowers for our daughter on a Thursday, when she delivered our grandson. After calling twice and being put on hold for 15 minutes each time, we were told that they couldn't find our daughter at the hospital. Even after assuring them that she was there, they finally delivered the flowers late Saturday afternoon, as she was checking out of the hospital. The flowers were mashed, not very neatly arranged and the balloons had lost their helium. We were very disappointed and would not recommend this company to anyone else. Their customer service is a nightmare.
Never ordered from here before so I won't know my experience until they have been delivered and they arrive in good shape.
Great customer service but the flowers were half dead when they were delivered. Don't plan on ordering from here again.
Should allow special characters to write in different language like Spanish.
My daughter loved her bouquet of flowers, however don't believe the Premium upgrade was worth it after seeing them.
Service was very good and prompt.
I good service, fast and easy to order for international customer like me. It´s allows us to give presents to Americans friends. It´s great.
Nice bouquet. Decent prices. Good customer service. Thought the bouquet would be a bit larger since I chose the mid range and not base price.
Great experience...
To change the order once I had entered final info - had to go all the way back and redo. Service/Handling should be mentioned sooner as well. ( on a budget)
The arrangement received did not look like the arrangement online. The roses in the vase were long stemmed where in the picture online you did not see the rose stems because they were cut shorter. The personalized vase was wonderful and worth the additional money!
The picture and the description said that the arrangement would have white tulips and the actual product had white roses. I was disappointed that the flower was incorrect.
It was very quick and easy. Shipping is very expensive though.
Beautiful arrangement although it looked nothing like what i ordered. I wish they'd kept the color scheme.
Was nice and easy but wish I was informed about the extra $14.99 in the beginning
Totally easy and quick love it.
Have used you several time & am very satisfied with your work
The picture I ordered from had mostly roses the flowers recieved had very few roses and what was there were very small. I paid enough for it to be mostly roses. The color was what was shown but I'm disappointed on the flowers used in the arrangement. This seems to happen whenever you send flowers out of town Why?
Took awhile for the Australian credit card to be processed but all good now.
Just keep this anonymous and please don't send me anything in the mail. Thanks
Good
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members