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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Crystal K.
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Thank you so much!
March 3, 2016

Thank you so much! You delivered even earlier than I expected and they are beautiful!

Date of experience: March 2, 2016
Rheutillius E.
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It is a week from the expected delivery date (on the recipients birthday) so I can not accurately value delivery time or the product.

Date of experience: March 2, 2016
Emily S.
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Have always received beautiful arrangements that the recepient has always enjoyed

Date of experience: March 2, 2016
Kyle R.
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I was able to not only order the flowers easily, but also with the help of customer service I was also able to change the message on my card the day off delivery. If you want a customer friendly experience, fromyouflowers is the place to go.

Date of experience: March 2, 2016
Sarah r.
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Flowers were bot as bice as the picture and did not arrive on time as i scheduled. I tried to track and the tracking system was inaccurate as well

Date of experience: March 2, 2016
Laurie U.
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So far so good
March 3, 2016

So far so good

Date of experience: March 2, 2016
Prema K.
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Ordered for same day delivery
March 3, 2016

Ordered for same day delivery. Received email that night that order want delivered. They did offer to deliver the next day with an apology note to recipient, upgraded the arrangement, and they credited the same day delivery charge.

Date of experience: March 2, 2016
D C.
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Connection issues created frustration, otherwise no problems

Date of experience: March 2, 2016
Dianne L.
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It was easy and my sister, who received them, said they were beautiful I thought the $14.99 service/handling was a bit high, since it was 1/2 the price of flowers, but it was waved and that made it well worth coming back another time.

Date of experience: March 2, 2016
Lillian R.
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The arrangement was beautiful
March 3, 2016

The arrangement was beautiful

Date of experience: March 2, 2016
Ranee E.
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The planter did not have the ferns I expected, but the replacement plants were over the top! The container was refined and classy. It is a terrific accent for an executive office.

Date of experience: March 2, 2016
Donna F.
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The flowers were nice but it's not qhat I ordered

Date of experience: March 2, 2016
Kristy C.
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Good experience
March 3, 2016

Good experience - nice job with the flowers and balloon arrangement! :O)

Date of experience: March 2, 2016
Victor Y.
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It would be nice if the sender would receive an image of the actual flowers. I mean the image prior to buying gives you an idea of how they look but receiving an image of the actually flowers would be nice.

Just a friendly suggestion. Might be hard to implicate this option but you never know.

Date of experience: March 2, 2016
Samantha A.
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Flowers and gift was for my son
March 3, 2016

Flowers and gift was for my son. Delivered to him at school. He was very happy with his surprise. Felt it was a little over priced but all in all I would order again. Thank you for your time and helping make this a great day for me son.

Date of experience: March 2, 2016
Paula R.
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Was a little disappointed that the flowers were delivered a day late.
I paid the fee for same day delivery. However my sister was delighted with the flowers! Very nice bouquet..

Date of experience: March 2, 2016
Kim B.
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It was very easy ordering from your site
March 3, 2016

It was very easy ordering from your site

Date of experience: March 2, 2016
Disappointed G.
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We ordered flowers for our daughter on a Thursday, when she delivered our grandson. After calling twice and being put on hold for 15 minutes each time, we were told that they couldn't find our daughter at the hospital. Even after assuring them that she was there, they finally delivered the flowers late Saturday afternoon, as she was checking out of the hospital. The flowers were mashed, not very neatly arranged and the balloons had lost their helium. We were very disappointed and would not recommend this company to anyone else. Their customer service is a nightmare.

Date of experience: March 2, 2016
judy a.
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Never ordered from here before so I won't know my experience until they have been delivered and they arrive in good shape.

Date of experience: March 2, 2016
Bianca L.
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Great customer service but the flowers were half dead when they were delivered. Don't plan on ordering from here again.

Date of experience: March 2, 2016