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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Terry T.
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Easy ordering and checkout
March 6, 2016

Easy ordering and checkout. They were for my Mom's 83rd birthday. She called this afternoon and they had been delivered and she was thrilled. I went over this evening and saw them in person and was more than pleased.mmabsolutely beautiful!

Date of experience: March 6, 2016
April B.
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The website was user friendly
March 6, 2016

The website was user friendly. The bouquet look just like the picture and it was delivered at a reasonable hour. I will definitely order here again... Thank you

Date of experience: March 6, 2016
mark s.
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Have had issues with quality before
March 6, 2016

Have had issues with quality before. Trying again now. It was better but for the more than double price for premium roses the buds were still small and not much different than the basic.

Date of experience: March 6, 2016
Jennie B.
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Did not like no notice of $14.95 handling fee---very sleezy!

Date of experience: March 5, 2016
Dawn M.
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Absolutely beautiful arrangement, we couldn't have been happier.
Will definitely recommend

Date of experience: March 5, 2016
Dianne K.
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So far it's been awesome
March 6, 2016

So far it's been awesome

Date of experience: March 5, 2016
Raf J.
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They were not exactly on time
March 6, 2016

They were not exactly on time

I asked for the delivery to be before 12 pm. From 11 am I was trying to track the package but they were not answering the phone, nor was the website tracking system useful.
My brother received it at around 1:15 pm which was not that bad but thank god he did not leave his hotel early then he would miss out on the delivery!
Just not too happy with the delivery time.

Date of experience: March 5, 2016
Gene Y.
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Flowers were not as sharp as they should have been

Date of experience: March 5, 2016
Robert H.
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The shipping experience was great at the online store, large selection. But the flowers that my wife received we're beautiful... For a day. They're already wilting

Date of experience: March 5, 2016
Josh H.
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As long as it gets there this was great
March 6, 2016

As long as it gets there this was great

Date of experience: March 5, 2016
Diane S.
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One thing, I find the flowers look nothing like the picture. They really need to look like the picture. And these were the same way. Not $50. Worth

Date of experience: March 5, 2016
Diane G.
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Large assortment of flower arrangements and prices. Did not see or read about the additional service and handling fees that were added on at the end, otherwise I would have shopped around more for a better price.

Date of experience: March 5, 2016
Casey N.
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Fast shopping experience
March 6, 2016

Fast shopping experience. Very pleased. The florist arranged bouquet was full and gorgeous. My mom was so surprised! You've made a repeat customers out of me. I will definitely shop on your site again. When I called with a question, they were so nice and I authorized the release of the order without signing. I am very happy with everything about this experience.

Date of experience: March 5, 2016
Velma B.
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Thanks for special offer
March 6, 2016

Thanks for special offer. I know I'll be using your services again

Date of experience: March 5, 2016
Ditty S.
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Apples oranges and green grapes in a wicker basket should not cost over $60. What was delivered was not in the picture.

Date of experience: March 5, 2016
som T.
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You cost an item, again you increase price by service fee.

Date of experience: March 5, 2016
YUANDRE H.
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GREAT JOB!
March 6, 2016

GREAT JOB!

Date of experience: March 5, 2016
Lynelle F.
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The extra stuff is so expensive
March 6, 2016

The extra stuff is so expensive.

Date of experience: March 5, 2016
Angela D.
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Convient,quality product
March 6, 2016

Convient,quality product.

Date of experience: March 5, 2016
lucinda p.
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...
March 6, 2016

Date of experience: March 5, 2016